Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Custodian/Janitor

Company: DBG SERVICES

Location: Pasadena, TX

Posted Jul 23, 2025

Maintain cleanliness in restrooms, break rooms, and common areas. The ideal candidate will be responsible for maintaining cleanliness and order in various…

Sous Chef, SER Steak and Spirits - Hilton Anatole

Company: Hilton

Location: Dallas, TX

Posted Jul 23, 2025

Assist the Executive Chef in the direction and oversight of all culinary operations, to include, but not limited to, preparation and production of all hotel…

Environmental Services Manager - 2nd Shift

Company: Aramark

Location: Dallas, TX

Posted Jul 23, 2025

? Build revenue and manage budget which includes cost controls with regard to labor, supply, and inventory. ? Understand performance metrics, data, order and…

Welder / Driveline Shop Technician

Company: TruckPro LLC

Location: Dallas, TX

Posted Jul 23, 2025

Valid driver's license and/or CDL with good driving record. Possess your own tools and/or the willingness to purchase tools required for the job as you advance…

Porter

Company: FirstService Residential

Location: Dallas, TX

Posted Jul 23, 2025

Practice and adhere to FirstService Residential Global Service Standards and respond to all calls by the end of the next business day.

Boiler Mechanic / Welder / Pipefitter

Company: HydroTemp Industrial

Location: Dallas, TX

Posted Jul 23, 2025

Time in the field with our sales personnel is expected to develop an understanding of the contractor, engineering, and competitive requirements of our industry.

Apprentice Plumber- DFW Airport

Company: Infinity Contractors

Location: Dallas, TX

Posted Jul 23, 2025

Apprentice Plumber - must hold a valid Apprentice Plumber license issued by the Texas State Board of Plumbing Examiners (TSBPE).

Game Day Staff & Security - Houston Dynamo & DASH

Company: 5 STAR Event Services

Location: Houston, TX

Posted Jul 23, 2025

Some of the events we work take place outside or in open-air venues and take place rain or shine. Reasonable accommodations are made to assist with employee…

Resort Executive Chef

Company: Omni Hotels & Resorts

Location: Austin, TX

Posted Jul 23, 2025

Candidate must have proven exemplary culinary skills and must be able to lead, develop, and motivate staff. Interior of hotel in restaurant and kitchen areas…

Electrician Technician (Entry Level/Helper)

Company: Leviat North America

Location: San Antonio, TX

Posted Jul 23, 2025

To perform this role, you will need an electrician degree from a technical college and experience working on electrical systems. Ability to read a tape measure.

Houston Event Staff & Security

Company: 5 STAR Event Services

Location: Houston, TX

Posted Jul 23, 2025

Prior to guest entry to ensure that no prohibited items enter. Greet and direct guests to seating areas and various services. At least 18 years of age.

Financial Reporting Accountant

Company: CPS Energy

Location: San Antonio, TX

Posted Jul 23, 2025

Accountant/analyst experience in a field supporting and providing technical and analytical solutions. Bachelor's Degree in Business Administration with…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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