Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Fine Dining Sous Chef

Company: Goode Company Restaurants

Location: Houston, TX

Posted Jul 21, 2025

Your dedication to quality and guest experience will inspire lasting connections—both with our team and our guests—building loyalty not just for this restaurant…

Oracle Cloud SCM Principal Consultant

Company: Infosys

Location: Plano, TX

Posted Jul 22, 2025

Derive automation opportunities and make recommendations from the Discover product discussions Drive the overall implementation program end to end by…

AWS Senior Lead Product Manager (RapidScale)

Company: Cox Communications

Location: Austin, TX

Posted Jul 22, 2025

The right candidate could also have a different combination, such as a master's degree and 6years' experience; a Ph.D. and 3 years' experience in a related…

Overnight Pharmacist

Company: LINK PHARMACY

Location: Highland Vill, TX

Posted Jul 22, 2025

Active and unrestricted Pharmacist license in Texas. Ensure all prescriptions comply with 503A guidelines and state board of pharmacy regulations.

Pharmacist - Full Time - Long term care

Company: Northwest Hills At Davenport

Location: Austin, TX

Posted Jul 21, 2025

Participate in pharmacy quality assurance activities and initiatives to ensure compliance with state and federal regulations. Monday to Friday from 9 am -6 pm.

Marketing Accountant

Company: Repsol

Location: Houston, TX

Posted Jul 22, 2025

Provide estimated cash receipts and cash splits to Treasury on a monthly basis. Prepare monthly analysis for use by management on the movement and realization…

Registered Nurse (RN)

Company: Suncrest Hospice

Location: Austin, TX

Posted Jul 22, 2025

Must be willing to drive with reliable transportation, valid driver’s license, and auto insurance, to be able to travel across the service area.

Sr Accountant

Company: PayPal

Location: Austin, TX

Posted Jul 22, 2025

We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account…

Sr Cabinet Builder

Company: Greenpoint Tech

Location: San Antonio, TX

Posted Jul 21, 2025

Although the company provides some tools, the production of Aerospace Interiors is a highly developed skill that requires many personal tools enabling an…

On-Call Registered Nurse (RN) - 7 on 7 off

Company: Suncrest Hospice

Location: Austin, TX

Posted Jul 22, 2025

Must be willing to drive with reliable transportation, valid driver’s license, and auto insurance, to be able to travel across the service area.

General Accountant

Company: Marriott International, Inc

Location: Dallas, TX

Posted Jul 22, 2025

Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate…

Registered Nurse PreOp PACU II - Walnut Hill Surgery Center

Company: SCA Health

Location: Dallas, TX

Posted Jul 22, 2025

Delegate tasks according to the state Nurse Practice Act (if applicable), state board of nursing or professional registration requirements, state laws, and job…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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