Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Welder

Company: Triple-S Steel

Location: San Antonio, TX

Posted Jul 22, 2025

Basic understanding of design techniques, principles, and tools necessary for the precise production of technical plans, drawings, models, and blueprints.

Administration Building EVS / Event Manager

Company: Aramark

Location: Dallas, TX

Posted Jul 22, 2025

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world.

Custodial Site Manager

Company: Unica Enterprises LLC

Location: Dallas, TX

Posted Jul 22, 2025

Excellent organizational and communication skills — must be able to interact effectively with DFW representatives, subcontractors, and front-line staff.

Contact Center Agent - Associate

Company: UT Health Science Center at San Antonio

Location: San Antonio, TX

Posted Jul 22, 2025

Outstanding phone etiquette with the skills to navigate inbound/outbound calls, chat, email and text. Responsible for handling a high volume of patient and…

Business Analyst II - Health Plan

Company: Baylor Scott & White Health

Location: Dallas, TX

Posted Jul 22, 2025

This helps achieve compliance with regulations, accomplish business strategy, and develop cost containment and care delivery strategies.

CSC Customer Service Specialist - Onsite - Dispatch - Sun to Thu - 2p to 1030p

Company: Baylor Scott & White Health

Location: Dallas, TX

Posted Jul 22, 2025

Ability to evaluate and prioritize emergency calls. Utilizes telephony and software systems to identify and greet callers. Properly greets and records requests.

RN Bone Marrow FT Nights

Company: Baylor Scott & White Health

Location: Dallas, TX

Posted Jul 22, 2025

Specialized field of study should be nursing. Must have BLS certification or get it within 30 days of starting in this role. Help patients and prevent issues.

Wine & Spirits Sales Associate

Company: Twin Liquors LP

Location: San Antonio, TX

Posted Jul 22, 2025

Respond promptly to customer needs and questions and requests assistance when necessary, including answering the store phone system. 21 years of age or older.

Business Analyst - IAM

Company: Capgemini

Location: Houston, TX

Posted Jul 22, 2025

You serve as an Entitlement Enrichment consultant and assist the business with applying the required field in the Entitlement Standard to their entitlements.

Client Support - Bilingual in Chinese

Company: Universal Processing

Location: Plano, TX

Posted Jul 22, 2025

Scheduling work to ensure accurate phone coverage, monitors priority of calls and shifts escalated calls to assure resolution of problems.

Chef Consultant

Company: The Fresh Fix

Location: Houston, TX

Posted Jul 22, 2025

Assist with cost control and ingredient sourcing. Deliver detailed recipe specs and prep instructions for kitchen execution. What We’re Looking For:*.

Security Officer 2 Grapevine

Company: Baylor Scott & White Health

Location: Grapevine, TX

Posted Jul 22, 2025

Responds to various public service calls, including criminal offenses, civil process, hospital violations or customer service oriented requests such as…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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