Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

SOFTWARE ENGINEER

Company: Ignite Fueling Innovation

Location: San Antonio, TX

Posted Jul 22, 2025

Minimum of 5 years’ experience in software engineering or related field. Bachelor’s degree or higher in Computer Science, Software Engineering, or related STEM…

Graphics & AI Processor Design Engineer

Company: Advanced Micro Devices

Location: Austin, TX

Posted Jul 22, 2025

Experience or familiarity with EDA tools and/or functional verification tools by VCS, Cadence, Mentor Graphics.

Marketing Designer and Developer (Austin, TX)

Company: Files.com

Location: Austin, TX

Posted Jul 22, 2025

This role blends design, development, and marketing strategy, making it perfect for someone who thinks like a marketer and understands how design drives revenue…

Project Manager - Tilt Wall Construction Projects

Company: Michael Page

Location: Houston, TX

Posted Jul 22, 2025

Proven work experience with pre-engineered metal buildings or tilt-wall construction, particularly in aviation or large infrastructure projects.

Central Market, Executive Sous Chef - Southlake

Company: H-E-B

Location: Dallas, TX

Posted Jul 22, 2025

Responsibilities: - Majority of the time spent using independent judgment in making employment-related and business decisions, or effectively recommend such…

Customer Service Representative - Store Front (Austin, Texas)

Company: Harris County Toll Road Authority

Location: Austin, TX

Posted Jul 22, 2025

This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This is a full time position.

Electrician

Company: Midas touch

Location: Pearland, TX

Posted Jul 22, 2025

You will install and service backup‑power systems, troubleshoot field issues, guide quality‑control checks, and mentor new installation crews.

Incident Response Technician

Company: Harris County Toll Road Authority

Location: Houston, TX

Posted Jul 22, 2025

Maintains necessary tools and equipment. Change flat tires, perform minor vehicle repairs, give fuel and water. High School Diploma or GED equivalent.

Project Manager - PEMB Construction Projects

Company: Michael Page

Location: Houston, TX

Posted Jul 22, 2025

This construction company specializes in a wide range of services, including general contracting, design-build, and construction management.

Public Safety Officer

Company: MD Anderson

Location: Houston, TX

Posted Jul 22, 2025

Valid Class A, B or C Texas driver's license. Responds to calls for service and provides requested services in a timely manner and in accordance with policies…

Carpenter II

Company: University of Texas at San Antonio

Location: San Antonio, TX

Posted Jul 22, 2025

Valid driver's license and Motor Vehicle Record (MVR) as applicable. Required to be on stand-by call status, carrying pager, cell phone or two-way radio as…

Floor Care Technician - (Janitorial)

Company: Texas Children's Hospital

Location: Houston, TX

Posted Jul 22, 2025

Responsibilities may include dispenses cleaning chemicals according to manufacturer’s recommendations; Sweeps, mops, details corners, burnishes, shower scrubs,…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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