Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Senior Culinary Development Chef

Company: Whole Foods Market

Location: Austin, TX

Posted Jul 12, 2025

Provide technical expertise in food science and manufacturing processes. Bachelor's degree in related field. Expert knowledge of food science, techniques, and…

Registered Nurse | PACU/Pre-Op | Outpatient

Company: North Central Surgery Center (10826)

Location: Dallas, TX

Posted Jul 12, 2025

Registered Nurse (RN) or Graduate Nurse (GN) license required. The PreOP/PACU nurse is also responsible for implementing all physician orders, providing for the…

Senior Data Analyst

Company: City of San Antonio

Location: San Antonio, TX

Posted Jul 12, 2025

Two (2) years of experience in a relevant field, including but not limited to data analysis or statistical modeling. Knowledge of data analysis and technology.

Canvassing Manager

Company: Renewal by Andersen | Esler Companies

Location: Austin, TX

Posted Jul 12, 2025

Valid Driver’s license required. You will be required to split your time between the office and field, spearheading the sales lead generation team.

IAM Project Manager

Company: Intone Networks

Location: San Antonio, TX

Posted Jul 12, 2025

Expertise in Scrum/Agile methodologies, and strong experience/understanding of Scrum/Agile at Scale (SAFe) • Collaborates with product & engineering teams •…

HVAC Journeyman Chiller Mechanic (un)

Company: Johnson Controls

Location: Houston, TX

Posted Jul 12, 2025

Universal EPA refrigerants license, applicable state or local licensing, and valid driver's license. You will have the opportunity to develop yourself through…

Executive Chef

Company: Methodist Hospital

Location: San Antonio, TX

Posted Jul 12, 2025

Develops and implements work standards, sanitation procedures, and personal hygiene requirements, consistent with Hospital rules, local, state, and federal…

Housekeeper (PRN / Evenings)

Company: Texas Health Resources

Location: Dallas, TX

Posted Jul 12, 2025

6 months of hospital or hotel housekeeping experience preferred. Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition…

Lead Customer Service Representative

Company: CenterPoint Energy

Location: Houston, TX

Posted Jul 12, 2025

Follow-up on customer calls. Handle customer calls for multiple companies in two or more billing programs simultaneously. Requires a high school diploma or GED.

Performance Management Manager

Company: University Health

Location: San Antonio, TX

Posted Jul 12, 2025

Bachelor’s degree in Human Resources, Business, or a related field. Partner with departments to develop effective, data-driven action plans in response to…

Part Time Access Control Officer (TS)

Company: CenCore LLC

Location: San Antonio, TX

Posted Jul 12, 2025

Conducts metal detection screening of all personnel entering and exiting secure areas at the Datacenter to prevent the infiltration/exfiltration of unauthorized…

Laborer - Utility

Company: Zachry Construction Corporation

Location: Pasadena, TX

Posted Jul 12, 2025

Flagging and Traffic Control certification a plus. Clean and prepare construction sites to eliminate possible hazards. May operate hand and power tools.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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