Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Graphic Designer

Company: Propelled Brands

Location: Carrollton, TX

Posted Jul 12, 2025

This role routinely uses standard office equipment such as computers,smartphones, video conferencing, webinars, phones, photocopiers, printers, filing cabinets,…

Custodian

Company: Del Sol Solutions

Location: Houston, TX

Posted Jul 12, 2025

Engaging in building security and safety activities (checking and locking doors, checking electrical appliance). Keep buildings in a clean condition.

Director, Project Management - Healthcare Services & Specialty Pharmacy

Company: ALTUS BIOLOGICS

Location: San Antonio, TX

Posted Jul 12, 2025

Bachelor’s degree in related field. Perform cost-benefit analyses, build and manage budgets, and proactively monitor for financial risks and resource…

Backend Engineer II

Company: Octopus Energy Group

Location: Houston, TX

Posted Jul 12, 2025

Biological, adoptive and foster parents are all eligible. Writing robust and fault-tolerant software. We're looking for someone with a general interest in…

Cloud Engineer

Company: Leidos

Location: San Antonio, TX

Posted Jul 12, 2025

Serve as a technical bridge between mission partners, DAF Cw engineering, and leadership—streamlining timelines and reducing risk. Schedule (FT/PT): Full Time.

Stadium Event Cleaners

Company: ABM Industries

Location: Austin, TX

Posted Jul 12, 2025

Duties may include cleaning common areas to guests, restrooms, private or VIP suites, emptying trash receptacles, cleaning fluids and assisting guests with…

OTR Box Truck Driver

Company: BoxLynk Logistics LLC

Location: Dallas, TX

Posted Jul 12, 2025

Proven experience in truck driving with a valid driver's license (DL). Adhere to all federal and state driving regulations to ensure safety on the road.

Experienced Security Officer

Company: Marksman Security

Location: Houston, TX

Posted Jul 12, 2025

Valid state licensing, if applicable. Respond to alarms, calls of distress, or emergencies such as fire, injuries or presence of unauthorized persons by calling…

RN, Registered Nurse - Specialty Medical Unit 9th Floor (Medsurg C)

Company: Christus Health

Location: San Antonio, TX

Posted Jul 12, 2025

Continues to develop the ability to cope with and manage contingencies of clinical nursing. RN License in state of employment or compact.

Pharmacist

Company: Ascension

Location: Austin, TX

Posted Jul 12, 2025

Oversee technical personnel who assist in the preparation, maintenance, and dispensing of medications and supplies. Long-term & short-term disability.

Salesforce Analyst

Company: LogicMonitor

Location: Austin, TX

Posted Jul 12, 2025

Design technical solutions for process transformation, partnering with administrators and developers from various departments.

RN, Registered Nurse - Acute MedSurgical A

Company: Christus Health

Location: San Antonio, TX

Posted Jul 12, 2025

Continues to develop the ability to cope with and manage contingencies of clinical nursing. RN License in state of employment or compact.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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