Strong Customer Service Skills Jobs in Austin, TX

Positions 124,722 Updated daily

Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Geotechnical Project Manager

Company: ESP Associates

Location: Round Rock, TX

Posted Jul 12, 2025

Candidate must be able to pass a drug screen, background check, and have a satisfactory driving record in accordance with the company’s driving (MVR) policy.

Staff Accountant

Company: Soni Resources Group

Location: Austin, TX

Posted Jul 12, 2025

Bachelor’s degree in Accounting or a related field. Assist in the preparation of budgets and financial projections.

Sous Chef- Steakhouse Double Cut

Company: Kalahari Resorts & Conventions

Location: Round Rock, TX

Posted Jul 11, 2025

401(k) matching, paid time off, and holiday compensation. Basic knowledge of P&L, labor control, & food cost/recipe costing.

Junior Data Analyst

Company: Upen Group Inc

Location: Irving, TX

Posted Jul 11, 2025

Bachelor’s in Data Analytics, Business, or related field. Perform basic analysis to identify trends and patterns. Maintain data accuracy and documentation.

Armed / Unarmed Security (Part-Time)

Company: Greenlight Group LLC

Location: Austin, TX

Posted Jul 12, 2025

Monitor the entry and exit of personnel, visitors, and vehicles. Must possess a valid Unarmed or Armed Guard card (MANDATORY). Must be able to lift to 25lbs.

Geotechnical Project Manager

Company: ESP Associates

Location: Austin, TX

Posted Jul 12, 2025

Project Management duties to include proposal preparation, managing leading and/or performing field engineering and laboratory testing, engineering analysis,…

Customer Care Specialist

Company: Serenity Healthcare

Location: Austin, TX

Posted Jul 11, 2025

Three years’ work experience in customer service required. Own outcomes of patient treatment. Insurance benefits (Medical, Dental, Vision) and 401K.

CNC Machine Operator 2nd shift 19+ DOE

Company: Abundant Solutions

Location: Plano, TX

Posted Jul 11, 2025

Read and interpret technical drawings and blueprints. Ability to read blueprints and use measurement tools (calipers, micrometers, etc.).

Sous Chef- Sortino's Italian

Company: Kalahari Resorts & Conventions

Location: Round Rock, TX

Posted Jul 11, 2025

ServeSafe certification or equivalent (preferred). 401(k) matching, paid time off, and holiday compensation. Ensure consistent quality, flavor, and presentation…

Geotechnical Project Manager

Company: ESP Associates

Location: San Antonio, TX

Posted Jul 12, 2025

Candidate must be able to pass a drug screen, background check, and have a satisfactory driving record in accordance with the company’s driving (MVR) policy.

Contact Center Representative

Company: University of Houston-Downtown

Location: Houston, TX

Posted Jul 11, 2025

The Contact Center Representative answers incoming calls related to enrollment services, assists callers, and creates a ticket for the relevant department.

Customer Service Representative, Consolidated Service Center

Company: Memorial Hermann Health System

Location: Houston, TX

Posted Jul 12, 2025

Answers phone calls from customers as well as welcomes and assists CSC visitors. Follows up on customer complaints concerning fulfillment or shipping errors;…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

Related Pages

© 2026 Job Transparency. All rights reserved.