Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Day Porter

Company: Del Sol Solutions

Location: Houston, TX

Posted Jul 11, 2025

Engaging in building security and safety activities (checking and locking doors, checking electrical appliance). Gathering and emptying indoor trash.

Junior Business Analyst

Company: Infosys

Location: Plano, TX

Posted Jul 11, 2025

As an Associate Business Analyst, you will provide support to consultants and technical teams in different stages including design, architecture and detailing…

Customer Call Center Representative

Company: QTC Management, Inc.

Location: San Antonio, TX

Posted Jul 11, 2025

You will be responsible for answering, processing, and documenting all calls from customers and representatives. Excellent data entry and typing skills.

Marketing Graphic Designer Bilingual English Spanish

Company: FM Electronics, LLC

Location: Garland, TX

Posted Jul 11, 2025

Creating daily, engaging social media content and growing our following on Facebook, Instagram Tiktok & analyzing social media data to drive smart social media…

Big data Architect

Company: Infosys

Location: Richardson, TX

Posted Jul 11, 2025

This position will interface with key stakeholders and apply your technical proficiency across different stages of the Software Development Life Cycle including…

Chiller Technician

Company: Liberty Personnel Services, Inc, LP82870

Location: Dallas, TX

Posted Jul 11, 2025

Diagnose and repair electronic, mechanical, and electrical components of these systems. Maintain and repair chiller systems of all types, air and water cooled,…

Showroom Customer Service Representative

Company: Ferguson Enterprises, LLC

Location: Houston, TX

Posted Jul 11, 2025

Updating customer contracts, coordinate deliveries with the warehouse, and answer sales calls for general information. Assist customers on the showroom floor.

Sales Associate Bilingual English Spanish

Company: FM Electronics, LLC

Location: Garland, TX

Posted Jul 11, 2025

Create and continuously foster relationships with customers by making 80-100 outbound phone calls daily. Great verbal and written communication chops and strong…

Graphic Designer

Company: Senox Corporation

Location: Austin, TX

Posted Jul 11, 2025

Bachelor’s degree in Graphic Design or related field a plus. Motivation to learn new things, develop their career, and grow into new roles within the company.

Senior Brand Manager

Company: YETI

Location: Austin, TX

Posted Jul 11, 2025

Campaign Development & Execution: With the support of Program Management, own end-to-end campaign execution, ensuring on-brand delivery across channels,…

Sr. Accountant

Company: Robert Half

Location: Dallas, TX

Posted Jul 11, 2025

This position offers the opportunity to develop and document efficient processes while collaborating with global business services to ensure seamless operations…

Brand Manager

Company: YETI

Location: Austin, TX

Posted Jul 11, 2025

Executional Excellence: Partner with Program Management to execute timelines, logistics, and especially project communication; support and develop program…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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