Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

AI Solutions Engineer

Company: Navani

Location: Arlington, TX

Posted Jul 11, 2025

Valid state driver’s license and proof of insurance. Summary: *The AI Solutions Engineer will be responsible to design, build, and deploy GenAI-powered tools…

Sustainability Manager

Company: Nabors Industries

Location: Houston, TX

Posted Jul 11, 2025

Preferred Education: Bachelor’s or Master’s Degree in Environmental Science, Sustainability, Public Policy, Engineering, or related field.

Extrusion Machine Operator III - 3rd Shift (10:45PM-7:00AM) - $29.00/hr. with $1.00/hr. Shift Differential

Company: Atkore

Location: Dallas, TX

Posted Jul 11, 2025

Any leave required under federal, state, or local law. Strong quantitative skills, with expert knowledge of measuring tools. Built gasketed pipe and water pipe.

Janitorial Cleaning

Company: A Ray of Sunshine Cleaning Company

Location: San Antonio, TX

Posted Jul 11, 2025

This position involves performing various custodial tasks to ensure a safe and welcoming environment for all employees and visitors.

Senior Accountant – Financial Reporting & Analysis

Company: Steadily Insurance Agency

Location: Austin, TX

Posted Jul 11, 2025

Bachelor's degree in Accounting, Finance, or related field (CPA preferred). *Own the Close*: Lead month-end close activities including journal entries, account…

Part Time Security Officer

Company: Dennis Security and Professional Services

Location: Austin, TX

Posted Jul 11, 2025

Perform security related duties in accordance with Post Orders, General Orders and Special Instructions. Investigate all accidents, incidents, and suspicious…

Unarmed Guard

Company: TMZ Consulting

Location: Austin, TX

Posted Jul 11, 2025

Excellent communication skills for effective interaction with staff, visitors, and law enforcement agencies. A background in law enforcement or military service…

Surgery Data Analyst

Company: Neuralink

Location: Austin, TX

Posted Jul 11, 2025

You will be in charge of communicating the results of the surgery with relevant engineering and surgery teams, most importantly when there are deviations or…

Registered Nurse II - Intensive Care Unit (Nights)

Company: Houston Methodist Cypress Hospital

Location: Cypress, TX

Posted Jul 11, 2025

Texas RN license or temporary TX RN license, should obtain permanent license within 90 days. Compact license acceptable according to current Board of Nursing…

Sr. Software Engineer (Java) - Hybrid

Company: Resolution Technologies

Location: Dallas, TX

Posted Jul 11, 2025

Develop technical models / design for assigned components. Design and develop quality, proficient and well documented technical solutions that satisfy business…

Backend Engineer II

Company: Octopus Energy

Location: Houston, TX

Posted Jul 11, 2025

Biological, adoptive and foster parents are all eligible. Writing robust and fault-tolerant software. We're looking for someone with a general interest in…

Senior Software Engineer, Growth

Company: Steadily Insurance Agency

Location: Austin, TX

Posted Jul 11, 2025

Combine property intelligence APIs sources to flag flood, fire, and vandalism risks. Design rating engines for calculating how much an insurance policy should…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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