Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Software Engineer - Salesforce DevOps

Company: Southwest Airlines

Location: Dallas, TX

Posted Jul 11, 2025

Ability to analyze and manage large, complex, and vague Business or technical problems, articulating the problem or root cause, and translating the analysis…

School Janitor-Lewisville

Company: ABM Industries

Location: Lewisville, TX

Posted Jul 11, 2025

We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

Certified CNC Machinist in Houston, TX

Company: HOERBIGER

Location: Houston, TX

Posted Jul 11, 2025

You will be performing your own set-ups (experience is preferable). Quality Assurance: Inspect parts using micrometers, calipers, bore gauges, and other…

MFG MACHINE OPERATOR 1st Shift

Company: Kroger Manufacturing

Location: Irving, TX

Posted Jul 11, 2025

Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman…

Project Coordinator

Company: Paper Moon Painting

Location: San Antonio, TX

Posted Jul 11, 2025

Answer incoming calls and schedule appointments for our sales team. Communicate with the field for job progress information and facilitate needs and changes as…

Hiring and Onboarding People Analyst

Company: Google

Location: Austin, TX

Posted Jul 11, 2025

3 years of applied experience conducting hiring research (selection and assessment), including psychometric methods and fundamental social science statistical…

Concrete Carpenter

Company: Mercantil Personell

Location: Austin, TX

Posted Jul 11, 2025

Engage in heavy lifting activities as required on construction sites. Perform a wide range of carpentry tasks including door hanging, fixture installation, and…

Chef

Company: La Gioia Fresh Pasta

Location: Houston, TX

Posted Jul 11, 2025

Excellent menu planning skills with an ability to create innovative dishes that delight guests. Maintain cleanliness and organization of the kitchen in…

Laborer

Company: Amrize

Location: Dallas, TX

Posted Jul 11, 2025

Participates in mechanical maintenance activities that may require the use of hand tools and equipment. Monitors plant for material spills and mechanical…

Commissioned Security Officer (220 Days): 2025-2026 School Year

Company: Dallas Independent School District

Location: Dallas, TX

Posted Jul 11, 2025

Knowledge of relevant security equipment, policies, procedures, and strategies to promote effective school security operations for the protection of people,…

Marketing Manager

Company: Senox Corporation

Location: Austin, TX

Posted Jul 11, 2025

Bachelor's degree in Marketing, Business, Communications, or a related field. Strong understanding of digital marketing platforms, tools, and strategies.

Lead Carpenter

Company: Construction Brokers Inc.

Location: Plano, TX

Posted Jul 11, 2025

Must have clean driving record, carry insurance, have reliable transportation and valid US driver's license with no recent tickets, minimum HS degree.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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