Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Senior Controller

Company: Reliant Plumbing and Drain Cleaning

Location: Austin, TX

Posted Jul 08, 2025

Assist with budget tracking, cost analysis, and cash flow monitoring. Bachelor’s degree in Accounting, Finance, or related field (or in progress).

Senior Marketing Manager - (Remote)

Company: Alliance Animal Health

Location: Dallas, TX

Posted Jul 08, 2025

5+ years’ experience in related field (Marketing, Communications). Lead technical and strategic input on projects to achieve the best result.

Laborer I

Company: Amentum

Location: Houston, TX

Posted Jul 08, 2025

Must have, and maintain, a valid driver’s license. Must be able to provide a certified Birth Certificate (with state seal), Passport, or INS Citizenship…

Retail Sales Associate

Company: AAA News, Inc. (dba XXXcite)

Location: Austin, TX

Posted Jul 08, 2025

Sales Associate Responsibilities: Greeting customers, responding to questions, improving engagement with merchandise, providing outstanding customer service,…

Marketing Manager

Company: Clark Hill

Location: Dallas, TX

Posted Jul 08, 2025

This role will develop marketing materials and create campaigns highlighting the firm culture, while ensuring alignment with strategic priorities and…

Commercial Plumbing Service Manager

Company: 4-L Engineering Co.

Location: Richardson, TX

Posted Jul 08, 2025

Recruits, hires, trains, motivates and develops field technicians. The Service Manager is an operational supervisor who leads plumbers and plumbing apprentices…

Accountant, Intermediate

Company: Enterprise Products

Location: Houston, TX

Posted Jul 08, 2025

Working proficiency and knowledge of Microsoft Excel to create pivot tables, develop macros, and other advanced Excel functions.

Retail Sales Associate

Company: Reliable Consultants, Inc dba Dreamers

Location: Austin, TX

Posted Jul 08, 2025

MUST have reliable transportation and a valid driver's license*. Process transactions accurately using the cash register and handle cash responsibly.

JSC Construction Carpenter

Company: Amentum

Location: Houston, TX

Posted Jul 08, 2025

Must have, and maintain, a valid driver’s license (if not a Texas license, must obtain one within six months of date of hire).

Class B Truck Driver

Company: Misfits Market

Location: San Antonio, TX

Posted Jul 08, 2025

Possess a valid state issued driver's license for at least 3 years. 2 years of previous tractor-trailer driving experience and/or be a graduate of a State…

Weekend Sales Associate

Company: Longhorn Fashions

Location: Austin, TX

Posted Jul 08, 2025

Assist customers with purchases, answering questions, and addressing any concerns they may have. Offer assistance to customers with locating products and…

Spark, Azure & Databricks Cloud Architect

Company: Infosys

Location: Plano, TX

Posted Jul 08, 2025

You will provide inputs for identifying best-fit architectural solutions for one or more projects; develop design of applications, provide regular support and…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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