Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Feasibility Studies Project Manager

Company: Harris County

Location: Houston, TX

Posted Jun 26, 2025

Professional Engineer (PE) in the state of Texas or must obtain a license within 6 months of employment. Knowledge of federal, state, and local regulations and…

Construction Senior Project Manager - FT-Baytown

Company: Houston Methodist

Location: Houston, TX

Posted Jun 26, 2025

Serves as an effective liaison between multiple client groups, consultants, contractors, regulatory agents, vendors and stakeholders across various levels of…

Refrigeration Technician

Company: Salem Leasing

Location: San Antonio, TX

Posted Jun 26, 2025

Must have own hand tools. Good driving record and proven work history. Plan work procedures, using charts, technical manuals, and experience.

Chiller Technician- Commercial Service

Company: Mac Staffing Group

Location: Dallas, TX

Posted Jun 26, 2025

Serves as a lead and front-line resource to service technicians through technical support. Proficiency in operating hand tools, power tools, gauges and…

Training and QC Project Manager, Funding Resources

Company: Halff

Location: Houston, TX

Posted Jun 27, 2025

The Training and QC Project Manager is responsible for developing training and QC curriculum, templates, and other tools as needed to support the growth of…

Training and QC Project Manager, Funding Resources

Company: Halff

Location: Austin, TX

Posted Jun 27, 2025

The Training and QC Project Manager is responsible for developing training and QC curriculum, templates, and other tools as needed to support the growth of…

Joint Venture Accountant

Company: bp

Location: Houston, TX

Posted Jun 26, 2025

Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application,…

Carpenter

Company: Pacific Building Supply

Location: Houston, TX

Posted Jun 26, 2025

This position requires proficiency in using power tools, reading blueprints, and performing various woodworking techniques.

CDL A Owner Operator Intermodal Truck Driver

Company: Optix

Location: Mission Bend, TX

Posted Jun 26, 2025

2 years of recent verifiable tractor trailer driving experience. With 6 months hauling intermodal. No sexual or violent offenses in the past 20 years or alcohol…

CDL A Owner Operator Intermodal Truck Driver

Company: Optix

Location: Pearland, TX

Posted Jun 26, 2025

2 years of recent verifiable tractor trailer driving experience. With 6 months hauling intermodal. No sexual or violent offenses in the past 20 years or alcohol…

CDL A Owner Operator Intermodal Truck Driver

Company: Optix

Location: La Porte, TX

Posted Jun 26, 2025

2 years of recent verifiable tractor trailer driving experience. With 6 months hauling intermodal. No sexual or violent offenses in the past 20 years or alcohol…

Custodian/Janitor

Company: Quality Preparation and Custodial Services LLC

Location: Pasadena, TX

Posted Jun 26, 2025

Maintain cleanliness in restrooms, break rooms, and common areas by restocking supplies and sanitizing surfaces.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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