Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Carpenter for Fine Woodworking

Company: Craftsman Collective

Location: Austin, TX

Posted Jun 25, 2025

Utilize a wide range of carpentry techniques and tools to achieve superior finishes. Mastery of various woodworking techniques, materials, and tools.

Member Support Expert - Shift Available 10am-7pm

Company: Planet Fitness - Excel Fitness

Location: Austin, TX

Posted Jun 25, 2025

After completing a *two-week paid training,* you’ll begin handling inbound phone calls, answering questions/concerns from current and future members as well as…

Customer Service at David Simmons State Farm

Company: David Simmons State Farm

Location: Austin, TX

Posted Jun 25, 2025

Free employee scheduling, time clock and hiring tools. Respond to all complaints in a friendly and professional manner.

Journeyman Carpenter

Company: BUILDTECH CONSTRUCTION

Location: Katy, TX

Posted Jun 25, 2025

You will need to provide your own vehicle and tools to complete the jobs. Ability to fabricate various wood components according to design specifications.

Molding Assembler Day Shift (7AM-7PM) $21.00/hr.

Company: Atkore

Location: Dallas, TX

Posted Jun 25, 2025

Any leave required under federal, state, or local law. Ability to read and understand measuring tools. Perform any assembly-type functions, using hand or power…

Aesthetic Nurse Injector – Experienced RN Only – Upscale MedSpa

Company: Bare Necessities Spa & Boutique

Location: Houston, TX

Posted Jun 25, 2025

Active RN license in Texas. *Laser services*: IPL, skin resurfacing (if certified). IV therapy + vitamin injections (if certified). This is not a filler role.

Experienced HVAC Service Technician

Company: On Time Experts

Location: Garland, TX

Posted Jun 25, 2025

We treat each customer with the utmost care, respect, and professionalism from the time he/she calls to the completion of the repair, installation, or…

AT&T Sales Associate

Company: Motiv Marketing

Location: Irving, TX

Posted Jun 25, 2025

You will be the face of AT&T’s brand, providing exceptional customer service and driving sales. Create a welcoming and friendly environment to attract and…

ERP Consultant/Project Lead - Japanese Bilingual

Company: Pasona N A, Inc.

Location: Dallas, TX

Posted Jun 25, 2025

Ability to explain technical concepts to non-technical stakeholders. Bachelor’s degree in Computer Science, Information Technology, Business, Finance,…

Video Editor and Graphic Designer

Company: San Antonio Laser Engraving

Location: San Antonio, TX

Posted Jun 25, 2025

Degree in communications, journalism, marketing, graphic design, or related field, or demonstrated success in relevant professional fields;

Client Support - Bilingual in Chinese

Company: Universal Processing

Location: Houston, TX

Posted Jun 25, 2025

Scheduling work to ensure accurate phone coverage, monitors priority of calls and shifts escalated calls to assure resolution of problems.

Medicare Supplement Data Analyst

Company: CVS Health

Location: Austin, TX

Posted Jun 25, 2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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