Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Registered Nurse (RN)

Company: MGA Homecare

Location: Dallas, TX

Posted Jun 25, 2025

A guaranteed 1:1 case load. Treatment of infants, children, and/or adolescents according to the active plan of care, as given by the physician and other…

Brand Representative

Company: AMS Retail Solutions

Location: Austin, TX

Posted Jun 25, 2025

Proof of valid driver’s license and insurance required (must meet company’s minimum requirements). 1 year of field sales/customer service experience preferred.

Social Media Manager - AI Trainer

Company: DataAnnotation

Location: Arlington, TX

Posted Jun 25, 2025

You can work on your own schedule. A bachelor's degree (completed or in progress). Write high-quality answers when given specific prompts.

Software Engineer (SWE) Skill Level 1

Company: Prime Time Consulting, L.L.C

Location: San Antonio, TX

Posted Jun 25, 2025

Design, develop and modify software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of design.

Customer Service Representative

Company: Overhead Door Corporation

Location: Houston, TX

Posted Jun 25, 2025

Answers telephone and directs calls to appropriate department. Take orders for residential install/service customers. Assist in scheduling and dispatching.

Laborer/Diamond Operator

Company: Penhall Company

Location: Houston, TX

Posted Jun 25, 2025

Must have a valid driver's license and a good driving history. Operate hand tools, power tools, and other construction equipment in a safe and effective manner.

General Manager

Company: Confidential

Location: Austin, TX

Posted Jun 25, 2025

Partner with field operations, finance, and marketing to ensure alignment on. Bachelor’s degree in Business, Finance, Marketing, or a related field; MBA…

MIG/TIG Welder

Company: XPS

Location: Dallas, TX

Posted Jun 25, 2025

Collaborate with engineering, field, and installation teams to ensure quality and accuracy. Weld and assemble components using MIG and TIG welding (primarily…

Territory Account Manager

Company: Total Care

Location: Garland, TX

Posted Jun 25, 2025

The Territory Manager shall establish, develop, and enhance the reputations, influence, image, and working relationships between local businesses, healthcare…

Chef de Cuisine - Double Cut

Company: Kalahari Resorts & Conventions

Location: Round Rock, TX

Posted Jun 25, 2025

401(k) matching, paid time off, and holiday compensation. Basic knowledge of P&L, labor control, & food cost/recipe costing.

Proofreader - AI Trainer

Company: DataAnnotation

Location: Garland, TX

Posted Jun 25, 2025

You can work on your own schedule. A bachelor's degree (completed or in progress). Write high-quality answers when given specific prompts.

Electrical Foreman

Company: Edge Electric, Inc.

Location: Austin, TX

Posted Jun 25, 2025

Proficiency in using electrical tools, meters, and testing equipment. Read and interpret blueprints, schematics, and electrical drawings.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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