Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Carpenter

Company: University of Texas at Austin

Location: Austin, TX

Posted Jun 24, 2025

Texas driving history will be confirmed online during selection process; applicant must provide out-of-state driving history, if previously licensed in another…

HVAC Refrigeration Service Technician

Company: Nextech

Location: Houston, TX

Posted Jun 24, 2025

EPA certification and a valid driver’s license. Diagnose and repair HVAC/R systems, including electrical, mechanical, and electronic components.

Accountant I Payable

Company: Texas Department of Family and Protective Services

Location: Austin, TX

Posted Jun 24, 2025

Answers inbound calls placed to the payment hotline and provides administrative support regarding inquiries and requests for information for purchase orders.

Senior Commercial HVAC Service Technician - Commercial HVAC Servicing Company - Base Salary to 50.00/hour - Grand Prairie, TX

Company: AllSearch Professional Staffing

Location: Grand Prairie, TX

Posted Jun 24, 2025

Understanding of mechanical, electrical, and HVAC systems. HVAC certification or relevant trade school education preferred but not required.

Project Manager - K12 Construction

Company: Michael Page

Location: Houston, TX

Posted Jun 24, 2025

Skilled in using project management software and tools for effective planning, tracking, and reporting. Progress Tracking: Regularly assess project progress and…

Senior Clinical Liaison - Inpatient Rehab ( RN , PT , OT , SLP )

Company: Baylor Scott & White Institute for Rehabilitation - Lakeway Hospital

Location: Lakeway, TX

Posted Jun 24, 2025

Invest in Your Future: Company-matching 401(k) retirement plan, as well as life and disability protection for full-time team members. $10,000 sign-on bonus!

Fitness Sales Associate

Company: HOTWORX LAKEWOOD/UPTOWN

Location: Dallas, TX

Posted Jun 24, 2025

We provide substantial paid training, certifications and support to ensure your success. Meeting and exceeding membership sales goals.

Central Market Executive Chef - Westgate - Austin, TX

Company: HEB

Location: Austin, TX

Posted Jun 24, 2025

The Executive Chef will train and manage kitchen personnel and supervise/coordinate all related culinary activities; estimate food consumption and requisition…

Project Manager - K12 Construction

Company: Michael Page

Location: Houston, TX

Posted Jun 24, 2025

Relevant Education: Degree in construction management or a related field. Risk Management: Identify potential risks and develop mitigation strategies to address…

RN, Registered Nurse Clinical Supervisor

Company: Christus Health

Location: Houston, TX

Posted Jun 24, 2025

Maintains knowledge of current standards in the field of gerontology, the care of women religious and nursing management through literature review and…

Central Market - Executive Chef Plano

Company: H-E-B

Location: Plano, TX

Posted Jun 24, 2025

The Executive Chef will train and manage kitchen personnel and supervise/coordinate all related culinary activities; estimate food consumption and requisition…

Prodigy HVAC Refrigeration Service Technician

Company: Nextech

Location: Fort Worth, TX

Posted Jun 24, 2025

Diagnose and repair electronic, mechanical, and electrical components of these systems. 2+ years of recent HVAC/R Technician field experience.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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