Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

CNC Plasma Table Operator

Company: TPI Staffing, Inc

Location: Houston, TX

Posted Jun 23, 2025

Must have proficiency at reading drawings (blueprints). Utilize 2-Ton Jib crane to load 5'x10' steel plates ranging from 0.12" to 1.00" thick.

Residential Service Plumber

Company: Radiant Plumbing and Air Conditioning

Location: San Antonio, TX

Posted Jun 23, 2025

Valid driver's license with no major violations within the last 3 years. Experience with plumbing repair including: leak location, tankless water heaters, water…

JR General Ledger Accountant

Company: Witt O'Brien's

Location: Houston, TX

Posted Jun 23, 2025

Bachelor’s degree in Accounting, Finance, or a related field or 2 years of directly related work experience. Duties may include but not be limited to preparing…

Sales Associate - Austin/San Antonio, TX - Communications

Company: Stryker

Location: Austin, TX

Posted Jun 23, 2025

Field sales training-In field training. Depending on customer requirements employees and new hires in sales and field roles that require access to customer…

Animal Facilities Maintenance & Welder Technician

Company: Texas Biomedical Research Institute

Location: San Antonio, TX

Posted Jun 23, 2025

Must have valid driver’s license and meet Texas Biomed driving standards. Skills in operation and use of general carpentry and metal working tools required.

Staff Software Engineer - Site Reliability and Observability

Company: General Motors

Location: Austin, TX

Posted Jun 23, 2025

Collaboration with Development Teams: Collaborating with software development teams to ensure that reliability and scalability considerations are incorporated…

AI Platform Engineer

Company: NRG Energy, Inc

Location: Houston, TX

Posted Jun 23, 2025

Bachelor’s degree in information systems, computer science, or related technical field. AI Platform Engineer to design, develop and support AI Platform.

HVAC Field Service Technician

Company: Dehumidification Technologies, LP

Location: Houston, TX

Posted Jun 23, 2025

Maintain a valid driver license and good driving record. This role requires the technician to be available for a rotating schedule for emergency service…

Marketing Manager

Company: Cushman & Wakefield

Location: Houston, TX

Posted Jun 23, 2025

Partner with marketing COEs and vendors - such as design, public relations, and digital teams - to deliver strategic marketing initiatives (e.g. sales…

CDL A Truck Driver - Get Home Every Friday!

Company: McElroy Truck Lines Inc

Location: Houston, TX

Posted Jun 23, 2025

Have an excellent driving and safety record for the last 3 years. Up to a $2,000 sign-on bonus for experienced drivers. 75% of the loads are pre-tarped!

Service Plumber

Company: 1-Tom-Plumber Austin

Location: Austin, TX

Posted Jun 23, 2025

Respond to emergency calls and participate in a rotating on-call schedule. Proven ability to perform and generate revenue with the right tools and support.

Janitorial Mobile Crew - Swing shift

Company: Austin Task, Inc.

Location: Austin, TX

Posted Jun 23, 2025

Clean driving record may be required. Effectively utilizes and maintains knowledge of all required tools corresponding with T-1 Janitorial Equipment Knowledge.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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