Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Project Manager

Company: Taylor | Ryan

Location: Houston, TX

Posted Jun 23, 2025

Bachelor’s degree in Construction Management, Civil Engineering, or related field (preferred). OSHA certification or equivalent safety training (preferred).

Foundation Program Manager - Campaign Management

Company: Houston Methodist

Location: Houston, TX

Posted Jun 23, 2025

Three years experience in development, communications, media relations, marketing or related field, two years of which must be in project management,…

Copywriter

Company: Public Storage

Location: Plano, TX

Posted Jun 23, 2025

Bachelor’s degree in English, Communications, Marketing, Journalism, or related field. Collaborate with marketing, creative, digital, and product teams to…

Day Porter Janitor

Company: Texas Liver Institute

Location: San Antonio, TX

Posted Jun 23, 2025

Ensure all common areas, restrooms, and patient rooms are clean and well-maintained. This role is essential for maintaining a clean and welcoming environment…

SOUS CHEF - AMEX Centurion Lounge, IAH

Company: Flik Hospitality Group

Location: Houston, TX

Posted Jun 23, 2025

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent…

Welder

Company: Senneca Holding

Location: Houston, TX

Posted Jun 23, 2025

Technical training or certification in machine operation or a related field. Work closely with maintenance technicians to identify and resolve any mechanical or…

Senior Software Engineer

Company: Birkman International

Location: Houston, TX

Posted Jun 23, 2025

BS degree in Computer Science or similar technical field of study with equivalent practical experience. Excellent grasp of computer science concepts, data…

Graphic Designer - Creative Media

Company: Dallas Baptist University

Location: Dallas, TX

Posted Jun 23, 2025

A majority of design work is for DBU Athletics' social media accounts. Excellent in both online and print design. Assists with creation of Photoshop templates.

Accountant

Company: Alamo Area Council of Governments

Location: San Antonio, TX

Posted Jun 23, 2025

Ensures the timely preparation and submission of grant financial reporting to various funding agencies, including general ledger reconciliation, and preparation…

Service Manager Houston, TX (Deer Park)

Company: BearCom

Location: Deer Park, TX

Posted Jun 23, 2025

Must have a valid driver's license and proof of insurance. A preferred candidate will have a solid understanding of Radio infrastructure systems and video…

Unarmed Security Guard

Company: Groves Security Solutions

Location: Austin, TX

Posted Jun 23, 2025

We are looking for a competent Security Officer to undertake the surveillance of our premises and protection of our staff and visitors.

CSR - Customer Service Representative/Pharmacy Technician

Company: Southend Pharmacy

Location: Houston, TX

Posted Jun 23, 2025

*Respond promptly and professionally* to all clinical inquiries, medication orders, and requests from providers via phone, email, and digital channels.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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