Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

CDL-A Fleet Owner Drivers

Company: Quantix

Location: San Antonio, TX

Posted Jun 21, 2025

Minimum 1 year liquid tanker experience. 48% of the net revenue. Must be willing to haul bleach. Can choose W2 or 1099. Average $1,500+ per Week.

Preschool Teacher for 2 year old Classroom (located in Dripping Springs)

Company: Havenwood Nature School

Location: Dripping Springs, TX

Posted Jun 23, 2025

Must successfully complete and pass required state/federal background checks and drug test. Introduce small groups of toddlers to the Havenwood curriculum,…

Executive Chef

Company: Six Flags Fiesta Texas

Location: San Antonio, TX

Posted Jun 22, 2025

Directly supervises kitchen personnel with responsibility for hiring, initiating corrective action and developing the kitchen personnel and is also responsible…

Registered Nurse / RN

Company: ResCare Community Living

Location: San Antonio, TX

Posted Jun 21, 2025

Valid driver’s license from state of residence. About our Line of Business: ResCare Community Living, an affiliate of BrightSpring Health Services, has five…

Construction Worker

Company: KCGL

Location: Dallas-Fort Worth, TX

Posted Jun 23, 2025

Prior experience in construction or a related field is preferred, especially in concrete and/or framing. Assist with the setup and cleanup of construction sites…

Security Guard

Company: Maddog's British Pub

Location: San Antonio, TX

Posted Jun 23, 2025

Conduct regular inspections of premises, including checking doors, windows, and other entry points. Possession of a valid security certificate is preferred.

Senior Enterprise Deployment Specialist

Company: Ansys

Location: Austin, TX

Posted Jun 21, 2025

Required education and degree type: BS, MS in an engineering discipline, computer science or related field, or equivalent experience.

RN Intermediate Care Unit IMCU

Company: Baylor Scott & White Health

Location: Dallas, TX

Posted Jun 23, 2025

Specialized field of study should be nursing. Must have BLS certification or get it within 30 days of starting in this role. Start Dates in June to late Summer.

Welder

Company: Rocky Hill Equipment Rentals

Location: Selma, TX

Posted Jun 23, 2025

Valid driver’s license; CDL is a plus. High school diploma or GED; formal welding training or certification preferred. Health, dental, and vision insurance.

Business Intelligence Analyst (Mid-level) - AML (Business Objects)

Company: USAA

Location: San Antonio, TX

Posted Jun 23, 2025

OR advanced degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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