Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Apartment Property Manager

Company: Kismet Management Group

Location: Houston, TX

Posted Jun 16, 2025

As an *Apartment Property Manager*, you’ll be the *driving force behind your community’s success*—leading your team, maximizing financial performance, and…

Visual Designer

Company: SonarSource

Location: Austin, TX

Posted Jun 16, 2025

Work with content creators to design supporting visuals to accompany blog and social media posts. Work closely with our Events Marketing Manager to design…

Machine Operator - Day Shift

Company: NOV Inc.

Location: San Antonio, TX

Posted Jun 16, 2025

Manufactures high-quality, low-cost pipe according to manufacturing specification sheets in an efficient manner while maintaining all NOV quality and safety…

Graphics Specialist - CFHP

Company: University Health

Location: San Antonio, TX

Posted Jun 16, 2025

Bachelor’s degree in graphic design, communications, marketing, public relations, journalism, or a related field is required.

Project Coordinator

Company: University Health

Location: San Antonio, TX

Posted Jun 16, 2025

Experience in marketing, advertising, or related field preferred. Coordinates and supports all projects in the Corporate Communications & Experience – Creative…

Pharmacist

Company: University Health

Location: San Antonio, TX

Posted Jun 16, 2025

Current Pharmacy and Pharmacy Preceptor licensure, or eligibility for licensure, in the state of Texas is required.

Senior Pharmacy Manager

Company: University Health

Location: San Antonio, TX

Posted Jun 16, 2025

Current pharmacy licensure, or eligibility for licensure, in the state of Texas is required. A Pharm.D. degree or a Bachelor of Science in Pharmacy from an ACPE…

Bore Machine Operator

Company: Broadband Telecom Services

Location: San Antonio, TX

Posted Jun 16, 2025

Must possess a valid Driver’s License and a safe driving record. Move drilling equipment to construction location ex: driving or loading and unloading the…

CDL Driver & General Construction Crew Member

Company: Broadband Telecom Services

Location: San Antonio, TX

Posted Jun 16, 2025

CDL driver must have Class A driver license and be willing to work on a construction crew. Must possess a valid Commercial Driver’s License and a safe driving…

Machine Operator - Night Shift

Company: NOV Inc.

Location: San Antonio, TX

Posted Jun 16, 2025

Manufactures high-quality, low-cost pipe according to manufacturing specification sheets in an efficient manner while maintaining all NOV quality and safety…

CSR - Customer Service Representative

Company: THOMPSON PRINT SOLUTIONS

Location: San Antonio, TX

Posted Jun 16, 2025

Maintain positive customer relations through active engagement of the customer through all stages of the manufacturing process from initial contact through…

Senior Staff Registered Nurse - Gastroenterology (West Houston/Katy)

Company: Houston Methodist Specialty Physician Group

Location: Houston, TX

Posted Jun 16, 2025

RN - Registered Nurse - Texas State Licensure - Compact Licensure - Must obtain permanent Texas license within 60 days (if establishing Texas residency) AND.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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