Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Yard Data Analyst

Company: McCarthy Holdings, Inc.

Location: Houston, TX

Posted Jun 10, 2025

Clear communicator comfortable working with both technical teams and field operation. Explore AI-driven tools and lightweight scripting (e.g., Python or other…

Residential Service Plumber

Company: Radiant Plumbing and Air Conditioning

Location: Austin, TX

Posted Jun 09, 2025

Valid driver's license with no major violations within the last 3 years. Experience with plumbing repair including leak location, tankless water heaters, water…

MTS 2, Software Engineer

Company: eBay

Location: Austin, TX

Posted Jun 09, 2025

7+ years of software design and development experience or MS in Computer Science plus 5 years of experience, solid foundation in computer science with strong…

Senior Marketing Manager

Company: Meneses Law PLLC

Location: Houston, TX

Posted Jun 09, 2025

In this leadership role, you will be responsible for managing a growing marketing team, developing cross-channel strategies, and driving measurable growth in…

Part-Time Infusion Nurse - DFW

Company: NEXT Oncology

Location: Irving, TX

Posted Jun 09, 2025

Educates and evaluates patients adherence to and documentation of self-administered protocol agents, diaries, and return of such agents.

Armed Security Officer

Company: Inter-Con Security Systems

Location: San Antonio, TX

Posted Jun 09, 2025

Possess a valid security officer registration card issued by the State of Texas. Escort staff and visitors on the client’s property.

Personal Lines Support

Company: Higginbotham

Location: Houston, TX

Posted Jun 09, 2025

Repeated use of hearing and speech to communicate on telephone and in person. Maintain updated customer file including policy information, correspondence, and…

Level 3 Commissioned Officers for Mesquite ISD - Full Time for 2025-2026 school year.

Company: L&P Global Security, LLC

Location: Mesquite, TX

Posted Jun 09, 2025

Utilize security equipment and tools to maintain law and order. Trained and certified in CPR and First Aid, preferred. Current Level 3 guard card.

Housekeeper - Cambria Hotel & Convention Center

Company: Cambria Downtown Convention Center

Location: Houston, TX

Posted Jun 09, 2025

Responsibilities:- Perform general cleaning tasks such as sweeping, mopping, dusting, and vacuuming- Clean and sanitize restrooms and break rooms- Manage…

Custodian I - Facilities Management

Company: Texas Woman's University

Location: Houston, TX

Posted Jun 10, 2025

May be required to work in conditions including cold, heat, temperature swings, noise, outdoors and indoors, around mechanical, electrical, fume/odor, dust/…

Senior Accountant

Company: Knighted Ventures

Location: Dallas, TX

Posted Jun 09, 2025

Performs month-end financial tasks, including the preparation and analysis of account reconciliations. Strong problem solving, multitasking and information…

Accountant I

Company: Texas Windstorm Insurance Association

Location: Austin, TX

Posted Jun 09, 2025

Prepares daily / monthly journal entries as a backup for accountant. Performs routine and ad-hoc analyses for Accounting Management.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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