Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Maintenance Sliding Door Technician

Company: Real Network Services, Inc.

Location: Dallas-Fort Worth, TX

Posted Jun 10, 2025

Valid driver’s license with acceptable driving record. Respond promptly to service calls and emergencies affecting door operations, including during irregular…

Lead Data Scientist

Company: Deloitte

Location: San Antonio, TX

Posted Jun 10, 2025

The GPS GSi group at Deloitte is dedicated to driving innovation and efficiency through advanced data science and business intelligence solutions.

Cyber Identity - Entra ID Specialist Master

Company: Deloitte

Location: San Antonio, TX

Posted Jun 10, 2025

Document platform technical issues, analysis, client communication, and resolution as part of cyber risk mitigation steps. Tech/BE/BCA/MCA Degree required.

Cyber Identity - Entra ID Specialist Master

Company: Deloitte

Location: Dallas, TX

Posted Jun 10, 2025

Document platform technical issues, analysis, client communication, and resolution as part of cyber risk mitigation steps. Tech/BE/BCA/MCA Degree required.

Cyber Identity - Data Privacy Senior Consultant

Company: Deloitte

Location: Houston, TX

Posted Jun 10, 2025

Lead working sessions with client stakeholders to gather technical, functional, and business requirements and establish use cases to inform future state…

Custom Framer

Company: Hobby Lobby

Location: Dallas, TX

Posted Jun 10, 2025

Hobby Lobby carries a full range of art and craft supplies as well as a large home accent department, seasonal merchandise of all varieties, fabric and floral…

Senior Cyber Engineer

Company: Deloitte

Location: San Antonio, TX

Posted Jun 10, 2025

The AI Security Engineer will provide subject matter expertise, technical insight, and develop cyber and AI solutions that will drive and sustain Cyber Security…

Project Manager - Commercial Construction

Company: Michael Page

Location: Houston, TX

Posted Jun 10, 2025

Manage and align architects, contractors, and stakeholders. This construction company specializes in delivering high-quality projects across various sectors,…

Machinist

Company: Sanmina Corporation

Location: Austin, TX

Posted Jun 10, 2025

Must own basic hand tools and measuring equipment. Mount, install, align and secure tools, attachments, fixtures, and work pieces on machines, using hand-tools…

Roofing Sales Representative (Project Manager)

Company: Roof Masters Roofing & Restoration, LLC

Location: Houston, TX

Posted Jun 10, 2025

Meet with the field adjuster from the insurance carrier. Meet directly with homeowners after inspections to educate them on the claims process and provide…

Capital and Project Manager

Company: Liquid Environmental Solutions

Location: Irving, TX

Posted Jun 10, 2025

Project oriented position with a mix of desk bound (e.g., reviewing capital plans, coordinating project meetings, developing drawings, soliciting bids,…

Cyber Identity - Entra ID Specialist Master

Company: Deloitte

Location: Austin, TX

Posted Jun 10, 2025

Document platform technical issues, analysis, client communication, and resolution as part of cyber risk mitigation steps. Tech/BE/BCA/MCA Degree required.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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