Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Intermodal Truck Driver OWNER OPERATORS

Company: SINDLE TRUCKING, LLC

Location: Houston, TX

Posted Jun 06, 2025

This role involves route driving to deliver goods efficiently while adhering to all safety regulations and company policies. Must be at least 23 years of age.

Senior Banquet Chef

Company: Marriott International, Inc

Location: Houston, TX

Posted Jun 07, 2025

Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Provides information to supervisors, co-workers, and…

Landscape Laborer

Company: Thompson Hanson, Inc

Location: Austin, TX

Posted Jun 07, 2025

Our landscape design, install & maintenance teams specialize in the conception, construction, and continuous care for each project we undertake.

Security Analyst

Company: Forescout Technologies Inc.

Location: Dallas, TX

Posted Jun 07, 2025

Communication Skills: Effective communication skills with the ability to articulate complex technical concepts to both technical and non-technical stakeholders.

HVAC Service Technician

Company: C W Service Pros

Location: Lewisville, TX

Posted Jun 07, 2025

Clean driving record and valid driver's license. Valid Texas HVAC license (Tradesman or higher). Company truck, gas card, phone, and tablet provided.

Senior Accountant

Company: Illinois Tool Works

Location: Houston, TX

Posted Jun 06, 2025

Bachelor's degree (or higher degree) in Accounting or a related field. Results driven and proactive; strong desire to own and execute area of responsibility…

Senior Software Engineer - Global Logistics Cloud Enablement

Company: General Motors

Location: Austin, TX

Posted Jun 07, 2025

Supporting the deployment, monitoring, troubleshooting, and maintenance of your applications in different environments, using DevOps tools and practices.

Experienced ER Nurse - Immediate Opening

Company: Surepoint Emergency Center

Location: Dallas, TX

Posted Jun 06, 2025

Current nursing license in good standing. Diagnose and develop treatment plans collaboratively with doctors and staff. _$2000 Full-Time New Hire Bonus!_.

Software Engineer - Global Logistics Cloud Enablement

Company: General Motors

Location: Austin, TX

Posted Jun 07, 2025

You will leverage your skills in technologies like Java and/or Angular, and your understanding of cloud native design principles to build robust solutions on…

Security Guard - ADESA Auto Auction

Company: ADESA

Location: Austin, TX

Posted Jun 07, 2025

Must be 18 years of age and have a valid driver's license that meets the requirements. Visual acuity requirements include color, depth perception and field of…

IT Governance Analyst

Company: Nabors Industries

Location: Houston, TX

Posted Jun 07, 2025

Identify and evaluate IT-related risks, compliance, and operational risks and assess how these risks impact the organization and recommend mitigations.

SECURITY OFFICER - AM/PM

Company: Hyatt Regency Dallas

Location: Dallas, TX

Posted Jun 06, 2025

The Security Officer is responsible for the oversight of the safety and security of the hotel guests and employees, with an emphasis on the safety of those…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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