Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Commercial HVAC Service Technician

Company: Austin Air Services, LLC

Location: Austin, TX

Posted Jun 10, 2025

Respond to service calls, troubleshoot, and resolve HVAC issue(s). Strong mechanical knowledge and skills. Experience working as an HVAC technician.

Project Manager-Associate

Company: UT Health Science Center at San Antonio

Location: San Antonio, TX

Posted Jun 10, 2025

Bachelor's Degree degree in Business Administration or related field is required. Experience and knowledge of standardized project management tools and…

Corporate Affairs Communications Director - Content Strategist & Storyteller

Company: USAA

Location: San Antonio, TX

Posted Jun 10, 2025

Familiarity with content strategy tools and frameworks, such as content audits, messaging architecture, or editorial calendars.

Welder Fabricator

Company: Sterling Foods

Location: San Antonio, TX

Posted Jun 10, 2025

Analyze problems and interpret technical information necessary to make needed repairs on equipment. This position is responsible for fabricating, assembling,…

Associate Client Advocate - Commercial Insurance (Natural Resources)

Company: WTW

Location: Houston, TX

Posted Jun 10, 2025

Must achieve and maintain an active insurance broker’s P&C license, and complete various continuing education activities as needed.

Armed Driver Guard

Company: Loomis Armored US, LLC

Location: Dallas, TX

Posted Jun 10, 2025

A valid firearms permit or ability to pass applicable firearms requirements per the state to which you are applying is required. Service ATMs and Smart Safes.

Fiber Commercial Marketing Manager - Central/West

Company: T-Mobile USA, Inc.

Location: San Antonio, TX

Posted Jun 10, 2025

Ability to collaborate with sales and field marketing leaders to develop sales enablement tools that drive market share, revenue growth, and profitability…

Regional Sales Associate

Company: RepRally

Location: Austin, TX

Posted Jun 10, 2025

Build your book of business with independent retail stores as the face of RepRally in the field. Professional field sales experience and exposure to working…

Corporate Affairs Strategic Account Manager, Staff Agencies

Company: USAA

Location: San Antonio, TX

Posted Jun 10, 2025

Partners with various teams within the Marketing & Communications Organization (e.g. Social Business, Content Strategy & Development) and with key enterprise…

Embedded Engineer II

Company: Crescent Systems, Inc.

Location: Richardson, TX

Posted Jun 10, 2025

This engineer will for design, develop, and manage embedded systems in our hardware products. Write firmware and scripts for products hardware engineers develop…

Digital Marketing Specialist

Company: Pneumatic and Hydraulic Co.

Location: Houston, TX

Posted Jun 10, 2025

Bachelor's degree in marketing, analytics, or related field (advertising, digital media, communications, etc.). Experience with basic HTML/CSS is preferred.

Cybersecurity Analyst II

Company: Texas Health and Human Services Commission

Location: Austin, TX

Posted Jun 10, 2025

Uses risk assessment evaluation tools to develop spreadsheets, diagrams, metrics, and other reports for managing the compliance and certification process.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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