Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

HVAC Service Technician

Company: Comfort Systems USA Central Texas

Location: Austin, TX

Posted Jun 06, 2025

Basic troubleshooting of both air- and water-cooled HVAC equipment as well as PTAC units, water sourced heat pumps, and VRF systems. High school diploma or GED.

Level III Security Officer

Company: SAFE

Location: Dallas-Fort Worth, TX

Posted Jun 06, 2025

We are looking for a competent Security Officer to undertake the surveillance of our premises and protection of our staff and visitors.

Manual Welder 1

Company: Hunting Energy Services

Location: Spring, TX

Posted Jun 06, 2025

Read, understand and work to engineering drawings. Understand and implement the proper control settings for industry standard welding power supplies and power…

Building Tech II ( HVAC + Basic Mechanical Electrical Plumbing)

Company: Proman Skilled Trades(Stafford)

Location: San Antonio, TX

Posted Jun 06, 2025

Lighting, roofing and electrical service calls. Special Site Instructions: *If hired on after satisfactory work will need a Texas license.*.

Project Manager - Downstream

Company: Hatch

Location: Houston, TX

Posted Jun 06, 2025

Experience with technical studies, FEED process and systems design experience including piping and instrument diagrams, cause and effect diagrams, hazard and…

Building Attendant II (Dining)

Company: University of Texas at Austin

Location: Austin, TX

Posted Jun 06, 2025

Process dishware, sort silverware, scrape/stack dishes, clean pots/pans, and restock dishware for front of house. Free Capital Metro bus rides.

Marketing and Communications Manager (Irving, Tx)

Company: Siemens

Location: Irving, TX

Posted Jun 06, 2025

Proficiency in digital marketing tools, search engine optimization (SEO), social media platforms, and analytics. 19 days of paid PTO. Benefits start on day one.

Pharmacy Clinical Specialist - Full Time - Evenings - Acute Care

Company: Houston Methodist Hospital

Location: Houston, TX

Posted Jun 06, 2025

IV Certification - Intravenous certification (ACPE) - If applicable to primary work assignment within 90 days AND. Three years of clinical practice experience.

SENIOR LANDSCAPE ARCHITECT | PROJECT MANAGER (5+ YEARS EXP)

Company: ADLA STUDIO

Location: Austin, TX

Posted Jun 06, 2025

This is a full-spectrum role: you’ll be involved in concept development, client presentations, construction detailing, lighting and drainage design, consultant…

Graphic Designer

Company: City Balloons Houston

Location: Spring, TX

Posted Jun 06, 2025

The ideal candidate will possess a strong understanding of design principles and be proficient in various graphic design software.

Commercial Roofing Lead Service Technician

Company: Range Roofing

Location: Lewisville, TX

Posted Jun 06, 2025

Valid driver’s license with an insurable record. As a Lead Tech, you’ll diagnose leaks, oversee field work, train your Assistant Technician, and serve as the…

Senior Data Analyst- FS Tech

Company: Capital One

Location: Plano, TX

Posted Jun 06, 2025

Currently has, or is in the process of obtaining a Bachelor’s Degree in quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics,…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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