Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Registered Nurse First Assist Pediatric Cardiovascular OR (CVOR)

Company: Ascension

Location: Austin, TX

Posted May 20, 2025

Utilize appropriate technique to achieve temporary and permanent hemostasis. Diploma from an accredited school/college of nursing OR Required professional…

PPC - Paid Search Specialist

Company: Bailey & Galyen Attorneys at Law

Location: Dallas, TX

Posted May 20, 2025

Bachelor's degree in Marketing, Advertising, Communications, or a related field. The ideal candidate thrives in fast-paced environments, has a deep…

Night Shift School Custodian Part-Time

Company: NYOS Charter School

Location: Austin, TX

Posted May 20, 2025

This position is key to maintaining a safe, clean, and welcoming school environment for students, staff, and visitors. High school graduate or equivalent.

HVAC Refrigeration Service Technician

Company: Nextech

Location: Dallas, TX

Posted May 21, 2025

EPA certification and a valid driver’s license. Diagnose and repair HVAC/R systems, including electrical, mechanical, and electronic components.

Senior Engineer, TypeScript

Company: Vanguard

Location: Dallas, TX

Posted May 21, 2025

Communicate technical information with both technical and non-technical audiences. Provides advanced level system analysis, design, development, and…

Kitchen Director

Company: Chick-fil-A

Location: San Antonio, TX

Posted May 21, 2025

The Kitchen Director’s primary responsibilities are displaying TOTAL OWNERSHIP and accountability for the kitchen at all times (even when not present), creating…

Lead Preschool/Pre-K Teacher

Company: Little Sunshine's Playhouse & Preschool

Location: Austin, TX

Posted May 21, 2025

A bevy of benefits and perks (some limited to our full-time staff): NO NIGHTS AND NO WEEKENDS. Health, dental, vision and life insurance.

Retail Sales Associate

Company: DICK'S Sporting Goods

Location: Austin, TX

Posted May 21, 2025

Promote company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).

Program Manager

Company: Parsons

Location: San Antonio, TX

Posted May 20, 2025

Assist with various research-related administrative tasks and track spreadsheets (dynamic Excel spreadsheets) based on purchases made by the Government and/or…

People Intelligence and Engagement Partner

Company: Chainlink Labs

Location: Austin, TX

Posted May 21, 2025

Tuning into the Web 3 industry and business to keep abreast with trends to reflect in own workstreams. High proficiency in operational tools (e.g., Sheets,…

Night Shift School Custodian

Company: NYOS Charter School

Location: Austin, TX

Posted May 20, 2025

This position is key to maintaining a safe, clean, and welcoming school environment for students, staff, and visitors. High school graduate or equivalent.

Customer Service Representative - State Farm Agent Team Member

Company: Hank Gerdes - State Farm Agent

Location: Buda, TX

Posted May 20, 2025

Previous customer service experience preferred. Detail-oriented and able to multitask. Your attention to detail, customer service skills, and desire to help…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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