Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Assistant Property Manager - Loma Vista Lofts

Company: Cohen-Esrey

Location: San Antonio, TX

Posted May 20, 2025

The Assistant Property Manager is a leader who focuses on resident customer service and assists in managing the operations, leasing activity, renewals,…

Senior GRC Analyst-Risk Management-San Antonio, TX

Company: H-E-B

Location: San Antonio, TX

Posted May 20, 2025

Our Digital Technology Partners collaborate to design, construct, implement, and support technology solutions, using the best available technologies to deliver…

Kettleman Laborer-Pavement Markings (100% Travel Position)

Company: Flasher Equipment Company

Location: San Antonio, TX

Posted May 20, 2025

Must have a valid driver’s license and good driving record, a CDL license is preferred. _*\*Applicants must have a valid license and be able to pass physical…

Seasonal Sales Associate

Company: Lakeshore Learning Materials, LLC

Location: Austin, TX

Posted May 20, 2025

Experience in customer outreach and driving customer loyalty through brand awareness initiatives is preferred. Process transactions accurately and efficiently.

Customer Service Supervisor

Company: Daniels Health

Location: Houston, TX

Posted May 20, 2025

You play a critical role in ensuring a seamless and professional customer experience while also driving operational efficiency, team development, and…

Warehouse Forklift Operator

Company: fgf brands

Location: San Antonio, TX

Posted May 20, 2025

We have an entrepreneurial spirit that encourages all our Team Members to use their own creativity and out-of-the-box thinking to come up with solutions and new…

Accountant II (226 Days)

Company: Dallas Independent School District

Location: Dallas, TX

Posted May 20, 2025

Bachelor's Degree from an accredited university in Accounting, Finance or directly related field. Analyze activity fund financial transactions to ensure…

IT GRC Analyst

Company: Neighborly

Location: Irving, TX

Posted May 20, 2025

Document and develop materials for leadership to review issues identified through RCG activities. Risk and scenario analysis for IT risks.

Retail Stock Associate

Company: Athleta

Location: Austin, TX

Posted May 20, 2025

Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*. Support and model excellent service by exhibiting…

On-Site Customer Service Representative

Company: Harte Hanks

Location: Plano, TX

Posted May 20, 2025

Educate and guide customers, of all technical skill levels, through troubleshooting processes using multiple web-based tools and sites.

AE - Brand Ambassador (Sales Associate)

Company: American Eagle Outfitters

Location: Austin, TX

Posted May 20, 2025

Making your guests' day is your priority and you’re able to proactively resolve guest concerns while sticking to company policy.

Accountant

Company: PMU, LLC

Location: Duncanville, TX

Posted May 20, 2025

Familiarity with balance sheet reconciliation, financial analysis, general ledger reconciliation, and account analysis is essential.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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