Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Board Certified Behavioral Analyst

Company: SpringHealth Behavioral Health and Integrated Care

Location: San Antonio, TX

Posted May 20, 2025

Stay current with developments in the field of behavior analysis and autism treatment, integrating new research and best practices into clinical work.

HVAC Installer - Lead

Company: Tempo Air

Location: Irving, TX

Posted May 19, 2025

Operate hand tools, power tools, gauges and measuring equipment to perform installation of unit. Exceptional safety knowledge of tools, electrical currents,…

Client Service Rep II

Company: Prosperity Life Group, LLC.

Location: Austin, TX

Posted May 20, 2025

Provide exceptional customer service by striving to exceed client expectations in every interaction, both via email and phone calls. Typing speed of 30-40 WPM.

Registered Nurse RN Adult Home Health Visits - South of I-10

Company: Amedisys

Location: Bellaire, TX

Posted May 20, 2025

Current RN license, specific to the state(s) you are assigned to work. Valid driver's license, reliable transportation and liability insurance.

Concrete Technician

Company: 01406 - Heidelberg Materials Southwest

Location: Houston, TX

Posted May 19, 2025

Comfortable working in both lab and field environments. Role operates primarily in environments where the conditions include moving mechanical equipment,…

Public Figure Protection / Executive Protection Team Lead

Company: Gavin de Becker & Associates

Location: Austin, TX

Posted May 20, 2025

International or domestic field/travel experience is also beneficial but not required. PLT includes 500 hours of training, mentoring, instructing, and…

Painter | Full-Time | Moody Center

Company: Oak View Group

Location: Austin, TX

Posted May 20, 2025

Some technical support school or advanced electrical or refrigeration courses is preferred. Possess any licenses, certificates or training required by local,…

Journeyman Electrician

Company: Brunelle elec. Ser.

Location: Houston, TX

Posted May 19, 2025

Service driver, good driving record, valid drivers license. Maintaining equipment, keeping stores up and running.

Custodian

Company: SBM Management

Location: Austin, TX

Posted May 20, 2025

Light maintenance (replace light bulbs, restock supply cabinet/room). Surface care (dusting, sanitizing, glass/mirror/window cleaning, metal/wood polishing,…

Janitorial Worker

Company: Decorative Center Houston

Location: Houston, TX

Posted May 19, 2025

Familiarity with industrial cleaning equipment and tools. Clean and sanitize restrooms, break rooms, and other common areas. Pay: From $12.00 per hour.

Staff Designer

Company: Visa

Location: Austin, TX

Posted May 19, 2025

Industry Knowledge: Optional experience in the Fintech industry or a related field, with an understanding of Fintech design aesthetics.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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