Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Senior Accountant

Company: AEPartners

Location: Houston, TX

Posted May 06, 2025

CPA, or actively working toward certification. Demonstrates knowledge in moderately complex aspects of general accounting, internal controls, company policy,…

Gallery Sales Associate

Company: Garcia Art Glass Inc

Location: San Antonio, TX

Posted May 06, 2025

Gallery, in person, outside and telephone sales*. Applicants should have experience in luxury retail sales and social media platforms.

Director of Social Media

Company: Houston Texans

Location: Houston, TX

Posted May 06, 2025

Serve as point person for social partners and vendors, providing significant input in achieving social media objectives.

MTA - ServiceNow Solution Architect - Cloud Capabilities

Company: MCKESSON

Location: Irving, TX

Posted May 06, 2025

The ServiceNow Solution Architect – Cloud Capabilities is responsible for providing architectural guidance and best practices in designing and developing tools…

RN ECC Emergency Care

Company: CHRISTUS Santa Rosa Hospital - Alon Town Center

Location: San Antonio, TX

Posted May 06, 2025

Continues to develop the ability to cope with and manage contingencies of clinical nursing. RN License in state of employment or compact.

HVAC Sales Technician

Company: Malek Service Company

Location: Houston, TX

Posted May 06, 2025

Must possess valid state driver’s license and clean driving record. Follow up with customers to answer questions, address concerns, and aid with scheduling…

Building Attendant II – Part Time (First Shift - Weekends - Dobie Ctr.)

Company: University of Texas at Austin

Location: Austin, TX

Posted May 06, 2025

The Division supports 1,000+ student organizations; student governance organizations; student outreach, veteran, legal, and disability and access services.

STRUCTURAL TECHNICIAN - CARPENTER

Company: Texas Southern University

Location: Houston, TX

Posted May 06, 2025

Under general supervision performs maintenance on building structural equipment to include but not limited to doors, door hardware, dry wall, wall framing…

Edgebander Machine Operator Cabinetry Industry

Company: CCTHC Inc / Lavish Kitchen and Bath Inc

Location: Selma, TX

Posted May 06, 2025

Duties include, but not limited to: Machinery operation (CNC, Sliding table saw, Edge bander, various types of boring machines, chop saws, Pneumatic nailers and…

Cabinet Installer

Company: CCTHC Inc / Lavish Kitchen and Bath Inc

Location: Selma, TX

Posted May 06, 2025

Clean driving record, with a valid drivers license and reliable transportation to and from work. Our Cabinet Installers use company provided vans and tools to…

Product Security PenTester

Company: Accenture

Location: Austin, TX

Posted May 07, 2025

Minimum of 3 years of experience/ability to communicate security risks and flaws across a wide range of technologies & audiences, both technical and non-…

Tax Manager

Company: US Med-Equip

Location: Houston, TX

Posted May 06, 2025

· Ensure accurate, timely filing of consolidated federal, state and local income, sales/use, property, and franchise tax filings and other business-related tax…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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