Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Project Manager

Company: Aggreko

Location: Chicago, IL

Posted Aug 07, 2025

You’ll have general understanding of power generators, diesel engines, electrical distribution equipment, HVAC equipment and/or oil free air compressors.

Experienced Geotechnical Construction Laborer

Company: GeoStabilization International

Location: Chicago, IL

Posted Aug 07, 2025

More years of experience and technical expertise with the tools and technologies in drilling. A history of complying with construction crew safety principles…

Technical Business Analyst

Company: Trionfo Solutions

Location: Itasca, IL

Posted Aug 07, 2025

Manage incoming queries and technical issues related to systems. Develop, implement, and maintain elements of systems design, including business process…

Manager, Project Manager - Community Impact and Investment Market Engagement

Company: Capital One

Location: Chicago, IL

Posted Aug 07, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Staff Accountant

Company: Hogsalt Headquarters

Location: Chicago, IL

Posted Aug 07, 2025

Prepare and file city and state monthly and annual sales tax returns. Compile and analyze financial information to prepare entries to accounts, such as general…

Sous Chef

Company: MyoMeals

Location: Evanston, IL

Posted Aug 07, 2025

The ideal will have a strong background in food production and kitchen management, with experience in fine dining and catering environments.

Clinical Pharmacist

Company: Advocate Aurora Health

Location: Oak Lawn, IL

Posted Aug 07, 2025

Must be able to perform manipulative skills such as writing, typing, and data entry into the computer and automated dispensing machines.

Sales Associate

Company: The LaSalle Network

Location: Addison, IL

Posted Aug 07, 2025

Follow up on previous sales quotes, new leads, completed purchase orders and sales calls. Ability to interpret blueprints, drawings, and diagrams.

Revenue Data & Reporting Analyst

Company: Start Early

Location: Chicago, IL

Posted Aug 07, 2025

Translate complex data into compelling reports and presentations tailored to both technical and non-technical audiences, including board members and funders.

HVAC Installer

Company: Goodberlet Home Services

Location: Oakbrook Terrace, IL

Posted Aug 07, 2025

Valid driver's license with the ability to operate a van for transportation to job sites. Strong troubleshooting skills related to equipment repair and…

Construction Site Plumber

Company: REI Plumbing & Construction INC

Location: Chicago, IL

Posted Aug 07, 2025

Reliable transportation and a valid driver’s license. Coordinate with project managers, contractors, and team members on job sites.

Electrician Instructor

Company: Lincoln Tech

Location: Melrose Park, IL

Posted Aug 07, 2025

Facilitate and Deliver Curriculum: Effectively teach the Lincoln Tech accredited course curriculum, ensuring a thorough understanding of electrical systems.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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