Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Residential Construction General Laborer

Company: Home by Molly Marino and CZ Construction Group

Location: La Grange, IL

Posted Aug 06, 2025

Reliable transportation and a valid driver’s license. Perform rough and finish carpentry including *framing, trim work, door installation, window installation…

Sr Data Scientist

Company: PayPal

Location: Chicago, IL

Posted Aug 07, 2025

Overall, this candidate will play a crucial role in shaping credit loss forecasting, ensuring compliance with regulatory requirements, and driving business…

Part Time Program Manager - Des Plaines School District

Company: Right At School

Location: Des Plaines, IL

Posted Aug 06, 2025

Coursework or training in child development and/or related field. Respond promptly to emails, text messages, and inquiries during program hours to ensure…

CNC Machinist II, 3rd shift

Company: Regal Rexnord

Location: Downers Grove, IL

Posted Aug 06, 2025

Person’, which includes U.S. citizens, U.S. nationals, U.S. permanent residents, individuals granted asylum in the United States, and refugees in the United…

Residential Construction Foreman and Laborer

Company: Home by Molly Marino and CZ Construction Group

Location: La Grange, IL

Posted Aug 06, 2025

Reliable transportation and a valid driver’s license. Handle *light electrical and plumbing tasks* as needed. You’ll be expected to manage job sites, coordinate…

Cyber Security Analyst - Tier 3

Company: BigHire

Location: Hines, IL

Posted Aug 06, 2025

*Bachelor’s degree in computer science, Cybersecurity, Information Technology, or a related field (or equivalent work experience) – Must have.*.

Security Operations Center Analyst

Company: iManage

Location: Chicago, IL

Posted Aug 06, 2025

End-user focused experience to investigate security issues and communicate risks clearly with technical and non-technical teams.

HVAC Service Technician

Company: Guardian Heating & Cooling Services LLC

Location: Chicago, IL

Posted Aug 06, 2025

Valid driver's license and insurable driving record. Service / maintenance / repair on residential heating and air conditioning systems.

PAINTER

Company: Cook County Health & Hospitals System

Location: Chicago, IL

Posted Aug 06, 2025

A copy of a valid State ID Card or Driver’s License which identifies the holder of the ID as a Veteran, may also be attached to the application at time of…

Digital Forensic Analyst I

Company: Contact Government Services, LLC

Location: Chicago, IL

Posted Aug 07, 2025

Experience working with structured data exported from various platforms including analysis, custom scripting, and data manipulation to develop reports for…

Dialysis Registered Nurse Float (M-F + 2 S) South Chicagoland Region

Company: Concerto Renal Services

Location: Chicago, IL

Posted Aug 06, 2025

The Dialysis Nurse supervises dialysis care in accordance with policy, procedure and training and in compliance with state and federal regulations.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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