Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Entry-Level Staff Accountant

Company: Premier Service

Location: Oak Brook, IL

Posted Jul 31, 2025

Bachelor's degree in accounting, Finance, or a related field. Help prepare tax filings, including sales tax and contractor-related compliance.

Home Remodeler/ Carpenter

Company: Leonard Construction, LLC

Location: Chicago, IL

Posted Jul 31, 2025

The role involves day-to-day tasks such as carpentry, working with power tools and hand tools, framing, and finish carpentry. Pay: $25.00 - $35.00 per hour.

Sous Chef

Company: Mon Ami Gabi

Location: Chicago, IL

Posted Jul 31, 2025

Use tact and good judgment when dealing with challenges pertaining to guests, vendors and employees, and respond with patience and courtesy.

Service Associate - Evening Shifts - Housekeeping

Company: Loyola University Health System

Location: Melrose Park, IL

Posted Jul 31, 2025

Supporting quality patient care services by maintaining a clean, sanitary, safe and orderly environment for health care providers as well as patients and…

Clinical Pharmacist

Company: Health Care Service Corporation

Location: Chicago, IL

Posted Jul 31, 2025

Assist in the development and maintenance of pharmacy related program tools which includes disease state formulary; client specific Medication Utilization…

Enterprise Data & Analytics Platforms Director

Company: Mars Wrigley Confectionery UK (SLO, WAL, ISB & PAD)

Location: Chicago, IL

Posted Jul 31, 2025

As a strategic leader, the Director of Data Platforms and Architecture will oversee the implementation and optimization of cutting-edge data technologies &…

Sr. Manager, eCom & Customer Marketing Ops

Company: Kraft Heinz Company

Location: Chicago, IL

Posted Jul 31, 2025

Partner with Brand Teams to identify and develop strategy and creatives for retail media and shopper marketing programs that align with both customer objectives…

Preservation Analyst, Audit and Monitoring, Information Governance

Company: Google

Location: Chicago, IL

Posted Jul 31, 2025

4 years of experience in Information Governance, eDiscovery or a related field (e.g., data governance, privacy). Ability to develop and understand strategy.

Seasonal Overnight Sales Associate

Company: Primark

Location: Chicago, IL

Posted Jul 31, 2025

Setting up a good-looking shop floor with full shelves, tidy fitting rooms and all the latest fashions, as well as keeping a tidy and well-organised stockroom.

Lead Machine Learning Engineer

Company: Capital One

Location: Chicago, IL

Posted Jul 31, 2025

Master's or doctoral degree in computer science, electrical engineering, mathematics, or a similar field. You’ll participate in the detailed technical design,…

Field Solutions Architect, Generative AI Technologies, Google Cloud

Company: Google

Location: Chicago, IL

Posted Jul 31, 2025

Master's degree in Computer Science, Engineering, or a related technical field. Coordinate regional field enablement with leadership and work with product and…

PROJECT COORDINATOR

Company: City of Chicago

Location: Chicago, IL

Posted Jul 31, 2025

Graduation from an accredited college or university with a bachelor's degree in public or business administration, social sciences, planning, or a related field…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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