Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Electrician

Company: Four Seasons Heating And Air Conditioning Llc

Location: Bridgeview, IL

Posted Jul 30, 2025

Requirements: Minimum of 3 years of electrical experience required; should be adept in residential service upgrades and generator installs, as well as have…

Machine Operator 1st and 2nd Shift

Company: JobSquad Staffing Solutions

Location: Stone Park, IL

Posted Jul 30, 2025

Responsible for manufacturing, distributing and consistently maintaining safe and quality food by following good manufacturing practices, allergen controls,…

Special EDU Teacher

Company: Kaleidoscope Education Solutions

Location: Chicago, IL

Posted Jul 30, 2025

Bachelor's degree in Special Education or related field. Your own personal connection in our office whenever you need support or have questions!

Enterprise Product Risk Lifecycle Analyst

Company: PayPal

Location: Chicago, IL

Posted Jul 31, 2025

We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account…

Customer Service Coordinator - Level 2

Company: AVLON INDUSTRIES

Location: Melrose Park, IL

Posted Jul 30, 2025

Associate or bachelor’s degree or equivalent experience. Customer service : 2 years (Required). 2-4 years of experience in customer service, order processing,…

1st shift Electrician

Company: JobSquad Staffing Solutions

Location: Berwyn, IL

Posted Jul 30, 2025

Maintain, troubleshoot, and repair electrical and mechanical equipment, including motors, conveyors, PLCs, and control systems.

Officer (8AM-4PM Shift)

Company: Art Institute of Chicago

Location: Chicago, IL

Posted Jul 31, 2025

Works regularly in all Control areas; inspects parcels, issues keys, visitor and contractor management, answering radio traffic and telephones, etc.

Manager, Customer Success

Company: Intercom

Location: Chicago, IL

Posted Jul 30, 2025

You will internally influence cross-functional partners to ensure we are driving positive customer outcomes. 2+ years of experience in a leadership role within…

Software Engineer II

Company: AppFolio

Location: Chicago, IL

Posted Jul 31, 2025

Become a master of your software engineering craft, and work with other software engineers who are smart enough to teach you, and humble enough to learn from…

Senior Project Manager - #2061

Company: Pivotal Talent Search

Location: Chicago, IL

Posted Jul 31, 2025

Escort design team, lenders, and other project stakeholders through construction sites to perform status reviews and draw meetings.

Software Engineer

Company: Getty Images

Location: Chicago, IL

Posted Jul 31, 2025

A Bachelor’s degree, or foreign equivalent, in Information Systems, Computer Science, or a closely related field of study. Serve as part of on-call rotation.

Helper C Janitor

Company: Waterton

Location: Chicago, IL

Posted Jul 30, 2025

This includes but is not limited to move-out/move-in inspections, electrical, HVAC, plumbing, carpentry, appliance repairs, carpet cleaning, painting, and…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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