Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Affiliate Marketing Director- Legal/Motor Vehicle Accident Leads

Company: The Driscoll Firm, LLC

Location: Chicago, IL

Posted Jul 31, 2025

This is a rare opportunity to *build and own a direct affiliate channel* from the ground up—no middlemen, no third-party networks—just performance, transparency…

Graphic Designer - Investor Relations

Company: Monroe Capital LLC

Location: Chicago, IL

Posted Jul 31, 2025

Experience: Minimum of 5 years of graphic design experience, within a financial services or investment firm, agency, or design team.

Customer Service Representative (CSR)

Company: Perillo Collision

Location: Chicago, IL

Posted Jul 31, 2025

Process repair orders, insurance claims, and payments, ensuring accuracy and compliance with procedures. Maintain accurate records of customer interactions and…

Streets & Utilities - Laborer

Company: Village of Lincolnwood

Location: Lincolnwood, IL

Posted Jul 31, 2025

Work involves performance of a variety of tasks which may include maintenance and repair of Village water and sewer lines.

School Registered Nurse - RN (All Grade Levels)

Company: Focused Staffing

Location: Chicago, IL

Posted Jul 31, 2025

Current and valid Registered Nurse (RN) license in the state of Illinois. CPR certification (must be current). Administer prescribed medications and treatments.

Director of Sales, Marketing & Development - Long Term Care

Company: Trinity Rehab Services

Location: Chicago, IL

Posted Jul 31, 2025

Devise and implement a strategic plan to develop a continuous sales funnel of qualified prospects. Know how to use basic tools for planning, budgeting and…

Second Shift Machine Operator (Print Industry)

Company: GotWorX Staffing, Inc.

Location: Burr Ridge, IL

Posted Jul 31, 2025

Identify, report and fix mechanical issues. Technical experience operating inserting or similar mechanical systems a must. Pre-employment drug test, background.

Sous Chef

Company: Quartino Ristorante

Location: Chicago, IL

Posted Jul 31, 2025

Train and develop kitchen staff; train cooks/kitchen staff in the importance of consistency in preparation and presentation.

Castline Operator - Machine Operator

Company: Intertape Polymer Group (IPG)

Location: Chicago, IL

Posted Jul 31, 2025

Maintains equipment through the completion of assigned preventative maintenance tasks and minor repair techniques as required. Ability to lift 50 pounds.

HVAC Technician

Company: Temperature Doctors Heating & Cooling, Inc

Location: Chicago, IL

Posted Jul 31, 2025

Valid driver’s license and clean driving record. Must have own hand tools (preferred). Perform diagnostics using schematics and technical documentation.

Interior Carpenter & Master Tradesman

Company: Airoom Architects, Builders and Remodelers

Location: Lincolnwood, IL

Posted Jul 31, 2025

Chicagoland's largest Design/Build firm, Airoom, is seeking in house master tradesmen for interior framing, cabinetry and trim, tile and wood flooring, light…

Custodian

Company: Facilities Performance Group, LLC

Location: Franklin Park, IL

Posted Jul 31, 2025

Adheres to established procedures to provide a safe working environment including complying with OSHA, state/local, federal, and company regulations.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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