Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

CNC Eurotech Operator 2 Years of Experience

Company: E. J. Basler Company

Location: Schiller Park, IL

Posted Jul 31, 2025

Loud manufacturing floor with moving mechanical parts. Ability to read mechanical drawings and interpret work orders. High school diploma or GED preferred.

Machine Builder/Machinist

Company: Lorenz Engineering

Location: Itasca, IL

Posted Jul 31, 2025

The ideal candidate will possess strong mechanical knowledge and experience with CAD software, particularly AutoCAD, to assist in the design and development of…

Construction Project Manager - Healthcare

Company: Hatched Recruitment Group

Location: Chicago, IL

Posted Jul 31, 2025

Bachelor's degree in Construction Management, Architecture, Engineering, or a related field. Engage in value engineering to identify savings while maintaining…

IT Security & Controls Analyst

Company: Lawson Products

Location: Chicago, IL

Posted Jul 31, 2025

Undergraduate degree in engineering, computer science, or other technical discipline, plus five to seven years of security-specific experience, with at least…

HVAC Commercial Service Technician

Company: Expert Heating Air Conditioning & Plumbing

Location: Downers Grove, IL

Posted Jul 31, 2025

Valid driver's license with a clean driving record for van driving responsibilities. Experience as a field service technician with a focus on customer…

Sous Chef

Company: Gibsons Italia

Location: Chicago, IL

Posted Jul 31, 2025

Train and develop kitchen staff; train cooks/kitchen staff in the importance of consistency in preparation and presentation.

Janitorial Support Team / Floater - Night

Company: Bee Line Support, Inc.

Location: Chicago, IL

Posted Jul 31, 2025

As Bee Line’s front-line cleaning defense, you will perform general cleaning duties, such as cleaning floors, vacuuming rugs, washing walls and glass, and…

Industrial Electrician

Company: Nobert Plating Company

Location: Chicago, IL

Posted Jul 31, 2025

Collaboration with maintenance, operations, and engineering teams will be key to driving productivity and ensuring compliance with all regulatory and safety…

Acme Operator 3 Years of Experience

Company: E. J. Basler Company

Location: Schiller Park, IL

Posted Jul 31, 2025

Position and secure tools in holders, verifying accuracy using gauges and measuring instruments. Maintain and replace worn tools, sharpening them as necessary.

Machine Operator (Hayssen Vertical Bagger)

Company: The Xcel Group

Location: Schiller Park, IL

Posted Jul 31, 2025

Good mechanical aptitude, analytical and mathematical skills. Able to troubleshoot and adjust bag fin seal, top and bottom seal, bag length.

Sr. Project Manager/Scrum Master

Company: Computer Enterprises Inc

Location: Chicago, IL

Posted Jul 31, 2025

Bachelor's degree in Computer Science or related field. This onsite Chicago-based role is hands-on and client-facing, requiring strong Agile leadership,…

Healthcare Project Manager

Company: WM

Location: Chicago, IL

Posted Jul 31, 2025

Education: Bachelor's Degree (accredited) in Environmental Sciences, Accounting, Business or related field, or in lieu of degree, High School Diploma or GED (…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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