Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Custodian

Company: Chicago Children's Advocacy Center

Location: Chicago, IL

Posted Jul 30, 2025

To maintain the ChicagoCAC as a clean and safe environment for all clients, employees, partners and guests. The Custodian has a low-level range of discretion…

Product Marketing Manager

Company: Expedia Group

Location: Chicago, IL

Posted Jul 30, 2025

With a deep knowledge of the Transport product space, you will champion customer-centric products and communicate the product vision, craft insights to help…

Data Reporting Analyst - Strategic Analysis

Company: Trilogy Inc

Location: Chicago, IL

Posted Jul 30, 2025

Bachelor’s Degree in data analytics, public health, social science, business, or related field preferred. At least 1 year of SQL experience or SQL certification…

Solutions Architect, Retail, Google Cloud

Company: Google

Location: Chicago, IL

Posted Jul 30, 2025

Bachelor's degree in Computer Science, a related engineering field, or equivalent practical experience. A key task is to work with customers, field teams,…

Marketing Specialist - University Relations

Company: Rush University Medical Center

Location: Chicago, IL

Posted Jul 30, 2025

Bachelor's degree in communications, Marketing, or related field. The person in this role is expert in all facets of successful marketing communications…

Registered Nurse 1-(Inpatient Psych Unit-8 Hour Shifts)

Company: Rush University Medical Center

Location: Chicago, IL

Posted Jul 30, 2025

16.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals with guidance.

Ambulatory RN 2 - Adult and Pediatrics Population

Company: Rush University Medical Center

Location: Chicago, IL

Posted Jul 30, 2025

Current license and credentials by the state they are assigned. 6.Utilizes evidence-based ambulatory care nursing interventions during clinical visits,…

Kindergarten Teacher

Company: Chicago Public Schools

Location: Chicago, IL

Posted Jul 30, 2025

ESSENTIAL FUNCTIONS: Responsible for instructional planning, including, but not limited to, providing written lesson plans and preparation in accordance with…

Janitor

Company: Newly Weds Foods- Broadview, IL

Location: Broadview, IL

Posted Jul 30, 2025

Maintain work area in a clean and orderly manner so that it can receive incoming baskets of trash. It is this worker’s professional responsibility to clean and…

Plumber

Company: THE PLUMBING DEPARTMENT INC

Location: Chicago, IL

Posted Jul 30, 2025

Running service calls that include assembly/installation and repair of plumbing, water flow, and drainage systems in accordance with plumbing codes.

Plumber

Company: Splash Plumber Inc.

Location: Chicago, IL

Posted Jul 30, 2025

Requires transportation and a current drivers license. The majority of our work is simple residential service calls.

Client Solutions Manager, Robert Half (Technology) - Chicago, IL

Company: Robert Half

Location: Chicago, IL

Posted Jul 30, 2025

2+ years of business-to-business development experience and/or working in an IT-related field is preferred. Market via video, telephone as well as conduct in-…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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