Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Automation Process Controls Engineer

Company: Linde

Location: Burr Ridge, IL

Posted Jul 29, 2025

The successful candidate will possess a basic understanding of a chemical production processes, process control, proficiency with the process control content of…

Financial Analyst, Cloud Networking, Finance

Company: Google

Location: Chicago, IL

Posted Jul 29, 2025

Analyze data sets and collaborate with business and finance stakeholders to solve difficult, non-routine problems by applying advanced analytics methods to…

Machine Operator

Company: Novolex

Location: Chicago, IL

Posted Jul 29, 2025

Must have experience/strong mechanical background and aptitude. Prepares machine for production by positioning and securing dies, stops, guides, and turntables.

Sales Consultant

Company: La-Z-Boy Inc.

Location: Chicago, IL

Posted Jul 29, 2025

Provide support by being responsive to incoming phone calls and emails. Develop and utilize sales skills and principals including approach, rapport building,…

Catering Chef Manager

Company: Aramark

Location: Chicago, IL

Posted Jul 29, 2025

Select and develop recipes as well as standardize production recipes to ensure consistent quality. Train and manage kitchen personnel and supervise/coordinate…

Accountant

Company: Confidential

Location: Alsip, IL

Posted Jul 29, 2025

Ensure payroll tax compliance across federal and multi-state jurisdictions, including return preparation and timely filing. 401(k) plan with employer match.

Registered Nurse - Bilingual Spanish Required

Company: Oak Street Health

Location: Chicago, IL

Posted Jul 29, 2025

Active Registered Nurse (RN) Licensure in good standing with the applicable state. Qualified applicants with arrest or conviction records will be considered for…

Field Technician HVAC

Company: Dehumidified Air Solutions

Location: Chicago, IL

Posted Jul 29, 2025

Must have a valid driver's license and a clean driving Record. Must have a valid Air Conditioning & Refrigerant section 608 recovery certificate/license with…

HVAC Mobile Specialist

Company: CBRE

Location: Chicago, IL

Posted Jul 29, 2025

Have a broad knowledge of own job field and some knowledge of several job subject areas within the function. As a CBRE HVAC Mobile Specialist, you will maintain…

Staff Accountant

Company: Cross Street

Location: Chicago, IL

Posted Jul 29, 2025

Assist with coordination of outsourced accounting tasks: answering questions, researching and addressing escalated issues.

Registered Nurse (RN)

Company: Lee Manor Nursing & Rehab

Location: Des Plaines, IL

Posted Jul 29, 2025

Valid Illinois RN license in good standing. You must also possess the ability to pass medication and provide technical nursing care, recognize significant signs…

Pharmacist

Company: Saint Anthony Hospital

Location: Chicago, IL

Posted Jul 29, 2025

Dispense medications according to hospital and departmental policies while adhering to all state and federal laws. Bachelor of Science in Pharmacy or Pharm.D.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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