Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

RN Registered Nurse

Company: Complete Care at Margate Park

Location: Chicago, IL

Posted Jul 30, 2025

An Active and unrestricted Registered Nurse (RN) License within the state of Illinois. Collaborative Interdisciplinary Engagement: Actively and enthusiastically…

RN Registered Nurse

Company: Complete Care at the Boulevard

Location: Chicago, IL

Posted Jul 30, 2025

An Active and unrestricted Registered Nurse (RN) License within the state of Illinois. Collaborative Interdisciplinary Engagement: Actively and enthusiastically…

Designer

Company: GoAnimate Inc

Location: Chicago, IL

Posted Jul 30, 2025

Create, design, and develop assets for the Marketing Department, including digital and print advertising, social, email campaigns, trade show displays,…

Garage Door Installer

Company: PeopleReady

Location: Lombard, IL

Posted Jul 30, 2025

Have a good driving record and possess an active driver's license. The experienced carpenter for the position will need to have a valid driver's license which…

Technical Program Manager, Water Infrastructure

Company: Google

Location: Chicago, IL

Posted Jul 30, 2025

Bachelor's degree in a technical field, or equivalent practical experience. Define the scope of projects and develop, execute, or manage project plans for…

Helpline Specialist - Part Time

Company: NAMI Chicago

Location: Chicago, IL

Posted Jul 30, 2025

Education: Bachelor’s Degree in social services field or equivalent 1-3 years of relevant experience providing crisis support, case management or similar duties…

IBC Mechanic Welder

Company: CBSL Transportation Services, Inc

Location: Chicago, IL

Posted Jul 30, 2025

Bonus payments will be made in 6 partial payments. The IBC Mechanic/Welder is responsible for executing all phases of IBC repair to meet company standards for…

Customer Service Advisor

Company: Jiffy Lube

Location: Lincolnwood, IL

Posted Jul 30, 2025

A good job for someone just entering the workforce or returning to the workforce with limited experience and education. Job Types: Full-time, Part-time.

Assistant Head Janitor Local 1

Company: HABITAT COMPANY LLC

Location: Chicago, IL

Posted Jul 29, 2025

Conduct all business in accordance with The Habitat Company’s policies and procedures, state and Federal Laws; e.g. OSHA, ADA, Fair Housing etc.

Bilingual English and Spanish Member Loyalty Representative

Company: Oportun

Location: Addison, IL

Posted Jul 30, 2025

Welcome members with a warm greeting and provide quality member service. Basic computer skills and ability to operate office equipment such as, phones, scanners…

Journeyman Electrician

Company: Keeler Construction Group

Location: Oak Lawn, IL

Posted Jul 30, 2025

Ability to effectively use hand tools and power tools specific to the electrical trade. Utilize hand tools and power tools proficiently for various electrical…

Data Scientist

Company: The University of Chicago

Location: Chicago, IL

Posted Jul 29, 2025

Write, Implement, and develop efficient code and machine learning tools and pipelines for data processing and analysis. Advanced degree in computer science.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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