Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

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Emergency Medicine - Full Time - Chicago, IL

Company: Advocate Health

Location: Chicago, Illinois

Posted Jul 20, 2025

View Details Apply on healthecareers.com

Thermoforming - Process Technician

Company: Pactiv Evergreen

Location: Bridgeview, IL

Posted Jul 19, 2025

Two or four year technical degree or certification. Partner with plant Training Coordinator to develop and conduct training programs for line operators and…

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Security Specialist

Company: Smart Solutions

Location: Chicago, IL

Posted Jul 19, 2025

Provide assistance to staff, students, and visitors. Multiple school sites across Chicago and Suburbs. Requirements: Valid Illinois PERC card Must pass a…

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Project Manager - Large Complex Projects

Company: Michael Page

Location: Chicago, IL

Posted Jul 19, 2025

They have a proven track record in the construction industry and have become one of the top general contractors in Chicago. Car allowance and Gas card.

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Line Cook Food Service Cook Chef Full time Rotating

Company: Northwestern Medicine

Location: Chicago, IL

Posted Jul 19, 2025

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing…

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Midnight Pharmacist

Company: Loyola University Health System

Location: Maywood, IL

Posted Jul 19, 2025

Clinical pharmacists provide comprehensive pharmaceutical care to designated service areas or patient populations to achieve optimal patient outcomes and safety…

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Assistant/Associate/ Professor of Otology

Company: University of Illinois Chicago

Location: Chicago, Illinois

Posted Jul 20, 2025

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CDL Class A Hazmat Team Driver

Company: Black Baron Transport LLC

Location: Chicago, IL

Posted Jul 20, 2025

Valid commercial driver's license (CDL) with appropriate endorsements. Proven experience as a truck driver or similar role. TSA CERTIFIED DRIVERS A PLUS.

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Managing Consultant - Life Sciences Advisory - Strategy & Data Analytics (Pharma & Biotech)

Company: Guidehouse

Location: Chicago, IL

Posted Jul 19, 2025

Work with strategy consulting teams and data science teams to design and execute data-driven projects, such as market sizing/segmentation, patient journey,…

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Inpatient Pharmacist Registry Rotating Shifts

Company: Loyola University Health System

Location: Maywood, IL

Posted Jul 19, 2025

Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification…

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Software Test Engineer

Company: Caterpillar

Location: Chicago, IL

Posted Jul 20, 2025

Additionally, the applicant must have employment experience with: (1) Full stack SDET QA (Front end, API & Non- Functional testing); (2) Test automation…

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CNC Machinist/ Manufacturing / Production / Apprentice

Company: SCOT FORGE

Location: Franklin Park, IL

Posted Jul 18, 2025

Set up equipment, install tools and fixtures. At Scot Forge, we help our customers with forged solutions from the world's physical infrastructure, energy, and…

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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