Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Lead Electrician

Company: Dart Container

Location: Chicago, IL

Posted Jul 18, 2025

Maintain, install, and repair equipment, electrical and electronic systems and facility electrical systems. Plan layout of wiring and install conduit, wiring…

Machine Operator (Experienced) needed for a Paper Laminating, Coating & Converting Co--Day Shift

Company: Midwest Laminating

Location: Alsip, IL

Posted Jul 18, 2025

Accurately measure and cut paper using tape measures and other tools. Strong mechanical aptitude and problem-solving skills. Paid vacation time and holiday pay.

Thermoforming - Process Technician

Company: Pactiv Evergreen

Location: Bridgeview, IL

Posted Jul 18, 2025

Two or four year technical degree or certification. Partner with plant Training Coordinator to develop and conduct training programs for line operators and…

Commercial HVAC Service Manager

Company: Bedco Mechanical

Location: Chicago, IL

Posted Jul 18, 2025

This role is ideal for a field-experienced technician ready to step into a leadership role—or a current service manager who still enjoys rolling up their…

Public Health Nurse - Addison

Company: DuPage County Health Department

Location: Addison, IL

Posted Jul 18, 2025

Perform screenings (perinatal depression, social determinants of health, ages and stages). Registered Nurse (RN) licensed in the State of Illinois.

Commercial HVAC Service Technician

Company: Bedco Mechanical

Location: Chicago, IL

Posted Jul 18, 2025

This is a role for seasoned professionals who can take ownership of diagnosing and resolving complex mechanical issues in the field with minimal supervision.

Accounts Payable Accountant

Company: The Chicago Housing Authority

Location: Chicago, IL

Posted Jul 18, 2025

Must possess a bachelor’s degree in Accounting, Finance or Business Administration or a related business field and at least two (2) years of accounting…

Maintenance Electrician

Company: Reyes Coca-Cola Bottling

Location: Niles, IL

Posted Jul 18, 2025

You will troubleshoot and diagnose electrical maintenance issues in industrial equipment and processes proper instruments appropriate to the voltages and…

Project Accountant

Company: Expansive

Location: Chicago, IL

Posted Jul 18, 2025

This position is intended as an entry-level position with potential for growth into a Property Accountant.  Approve and process invoices for payment.

Sales Associate - Central Region

Company: Benjamin Moore & Co

Location: Chicago, IL

Posted Jul 18, 2025

Valid driver's license and a good driving record. Manage temporarily assigned territory, including scheduling, territory organization, and managing CRM/…

Local CDL A Truck Driver Hazmat

Company: Savage

Location: Chicago, IL

Posted Jul 18, 2025

Valid CDL with tanker and hazmat endorsements. Valid CDL with tanker and hazmat endorsements. The primary responsibility of the Sulphur Driver is to perform and…

PROJECT MANAGER - AFFORDABLE HOUSING

Company: Full Circle Communities

Location: Chicago, IL

Posted Jul 18, 2025

5 years of experience in the affordable housing field, 3 of which must be direct experience in affordable housing development. Close-out and Hand-off.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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