Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

CONSTRUCTION LABORER (SUB-FOREMAN)

Company: City of Chicago

Location: Chicago, IL

Posted Jul 18, 2025

A valid State of Illinois driver’s license is required. Completion of the City of Chicago’s Laborer – Apprentice Program plus one year of work experience as a…

Private Debt Senior Fund Accountant (Chicago)

Company: Alter Domus

Location: Chicago, IL

Posted Jul 18, 2025

Bachelor’s degree in Accounting (or related field); Prepare/review monthly, quarterly and annual reports for investors, consultants and other stakeholders…

Fund Accountant - Credit Funds (Chicago)

Company: Alter Domus

Location: Chicago, IL

Posted Jul 18, 2025

Process and track daily cash contributions and distributions for investment fund clients; Prepare cash and journal entries; Proficiency in Microsoft Excel; and.

Visual Designer

Company: Rise

Location: Chicago, IL

Posted Jul 18, 2025

0–2 years of professional experience in visual design, presentation design, or a related creative field. You’ll work closely with strategists, planners, and…

Facilities - Janitor

Company: Brooklyn Boulders

Location: Chicago, IL

Posted Jul 18, 2025

Stock locker rooms and bathrooms with soap, toilet paper, paper towels, shampoos and other amenities as-needed. We live and breathe our CORE VALUES.

SENIOR ACCOUNTANT

Company: State of Illinois

Location: Chicago, IL

Posted Jul 18, 2025

Responsibilities include maintaining systems to ensure wire transfers of monies to and from the US Treasury, preparing cash control journals, researching…

Senior Manager, IT Finance Transformation

Company: Master Lock

Location: Deerfield, IL

Posted Jul 17, 2025

Lead the implementation of financials-related functional and technical design, configuration, development, and support for continuous improvements and Oracle…

Laser Welder

Company: Tradesmen International, Inc.

Location: Chicago, IL

Posted Jul 18, 2025

This is a full time opportunity with a pay range of up to $22/hour based on experience plus $100/Per Diem to Travelers 60+ miles from the job site.

Customer Service Representative (Hybrid) - 1st Shift

Company: Stryker

Location: Wood Dale, IL

Posted Jul 18, 2025

Support Sales Department by providing answers to questions generated by telephone, e-mails and fax. Hospital or medical field experience; medical terminology.

Associate I, Graphic Design

Company: Elevate Energy

Location: Chicago, IL

Posted Jul 18, 2025

A bachelor’s degree in graphic design, visual communication, or a related field or equivalent experience or training is preferred.

Window Treatment Sales Consultant - $3,000 Sign-On Bonus

Company: 3 Day Blinds

Location: Elmwood Park, IL

Posted Jul 18, 2025

Reliable transportation, a valid driver’s license and proof of insurance. You’ll receive 4-weeks of paid, world class training and be provided with state of the…

Client Service Specialist

Company: KEYENCE

Location: Itasca, IL

Posted Jul 18, 2025

Receive and route calls to the appropriate product specialist or group. With excellent communication, high attention to detail and strong sense of urgency, the…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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