Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Crew Leader Epoxy Floor, Specialized Coatings, Polished Concrete, Sealants, and Fireproofing

Company: Southwest Coating Services

Location: Chicago, IL

Posted Jul 17, 2025

Reliable vehicle, valid driver’s license, and proof of insurance. The ideal candidate will have extensive expertise in epoxy floor coatings, polished concrete,…

Senior Data Analyst

Company: Allied Benefit Systems

Location: Chicago, IL

Posted Jul 17, 2025

This includes playing a key role in the implementation of new trading partners; configuration of inbound and outbound ANSI X12-834 eligibility files and…

General Utility Worker

Company: Village of La Grange

Location: La Grange, IL

Posted Jul 17, 2025

The position requires general construction knowledge and the ability to operate a variety of heavy trucks and equipment for the repair, maintenance and…

Customer Service Representative

Company: HyR-Up Solutions, Inc.

Location: Wood Dale, IL

Posted Jul 17, 2025

Process orders and payments using SAP, ensuring accuracy and timeliness. Deliver prompt, courteous, and effective support via phone and email.

Electrical Field Service Technician/Engineer - Up to 15K Sign-on Bonus based on Relevant Experience

Company: Linde

Location: East Chicago, IN

Posted Jul 17, 2025

Candidate must have experience with Electrical industrial maintenance as a field service engineer/representative/technician, electrician, power distribution…

AWS Certified Cloud Architect

Company: Column Technical Services

Location: Chicago, IL

Posted Jul 17, 2025

Our customer offers a chance to design and implement cutting-edge cloud solutions while collaborating with forward-thinking clients.

Senior Manager, Internal Audit

Company: BAXTER

Location: Deerfield, IL

Posted Jul 17, 2025

Contribute to the design and implementation of our internal audit quality and improvement program, methodology, and ongoing culture of innovation and continuous…

Installation Technician

Company: Skyline Window Coverings

Location: Chicago, IL

Posted Jul 17, 2025

Active drivers license and insurable. Learn motorization installation and programming techniques with state-of-the-art automated products.

Futures Associate, Client Solutions

Company: Macquarie Group Limited

Location: Chicago, IL

Posted Jul 17, 2025

Utilizing your technical skills, you will respond to client inquiries around trade discrepancies, commission, fee and brokerage discrepancies, and perform root…

Customer Service & Sale Representative

Company: Customer Sales Representative

Location: Oak Brook, IL

Posted Jul 17, 2025

Tech-savvy with the ability to use CRM tools and reporting systems. Proactively manage assigned customer accounts and track progress toward retention goals.

Executive Chef - Toro

Company: FAIRMONT

Location: Chicago, IL

Posted Jul 17, 2025

Guest-Centric Anticipation: Anticipate guests’ needs, respond promptly, and acknowledge every guest, regardless of how busy or the time of day.

Commercial Property Manager

Company: The Inland Real Estate Group of Companies

Location: Oak Brook, IL

Posted Jul 17, 2025

Create an annual operating budget for assigned properties, and continuously monitor performance against the budget. An associate's degree is required.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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