Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Project Manager- Chicago Construction

Company: Michael Page

Location: Chicago, IL

Posted Jul 09, 2025

Train and develop the project team. Our client is a design/build developer who specialize in K-12 and healthcare projects including but not limited to…

PT Sales Associate - North Michigan Ave Bloomingdales

Company: REISS

Location: Chicago, IL

Posted Jul 09, 2025

As part of our Chicago team, you'll be joining our Bloomingdale's concession in Chicago on a part time basis as our Sales Associate, who is responsible for…

Founding Graphic Designer

Company: Bulqit

Location: Chicago, IL

Posted Jul 08, 2025

Have enough technical skill to collaborate with developers—or even build simple tools and automations yourself.

Federales Fulton - Door Security

Company: Four Corners

Location: Chicago, IL

Posted Jul 08, 2025

50% discount on food + beverage at all 4C locations. Employee events and volunteer opportunities. Bar Security/Door position for a talented and dynamic…

Overnight Security Guard

Company: KH Security Inc.

Location: Chicago, IL

Posted Jul 08, 2025

*Must have your own vehicle. *Must have a valid Perc Card and 20 hours training certificate*. KH Security Inc. provides best in class security services for…

Marketing Graphic Designer

Company: Oak Park Park District

Location: Oak Park, IL

Posted Jul 08, 2025

Associate or bachelor’s degree in graphic design, Communications, Marketing, Electronic Media/Fine Arts, Digital Media, or related field.

Electrician AC Eng

Company: Metra

Location: Chicago, IL

Posted Jul 09, 2025

In addition to installing and repairing HVAC systems, this position is responsible for construction, maintenance, repairs, and wiring of medium voltage…

Area Canvassing Sales Manager ($150k - $300k OTE)

Company: Zeo Energy

Location: Chicago, IL

Posted Jul 09, 2025

Our territory managers are responsible for generating leads inside their territory and maintaining business relationships with customers.

Senior Customer Support Specialist - Chicago, IL

Company: Uber

Location: Chicago, IL

Posted Jul 09, 2025

Facilitate driver sign-ups and communicating value proposition of driving with Uber, which may include proactive outreach.

Marketing Manager JN -072025-162685

Company: Goodwin Recruiting

Location: Chicago, IL

Posted Jul 08, 2025

Lead social media strategy: content planning, copywriting, publishing, boosting posts, community engagement, and performance tracking.

Janitorial Working Supervisor - (ACH)

Company: GDI Services Inc US

Location: Alsip, IL

Posted Jul 08, 2025

Cleaning restrooms, break-rooms, common areas, dusting and trash removal. Respond quickly and appropriately to all customer concerns or complaints.

Union Carpenter Foreman - Data Center Hot Aisle Containment

Company: Turner Construction Company

Location: Chicago, IL

Posted Jul 09, 2025

Supervise and develop trade employees, as assigned, including providing input on or completing performance appraisals. Address staff needs and resolve problems.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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