Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Reconstruction Worker

Company: PuroClean Disaster Mitigation of Palos Hills

Location: Alsip, IL

Posted Jul 08, 2025

Must be able to use basic hand tools, such as a screwdriver, wrench, hammer crowbar, and power tools. Operate tools and equipment safely and efficiently.

Campus Safety Officer - FT 1:30 pm - 10:00 pm

Company: Oak Park and River Forest High School

Location: Oak Park, IL

Posted Jul 08, 2025

E. Good physical condition; able to run, stand for long periods of time, and run up stairs quickly in responding to calls for assistance.

Vinyl Fence Contractor (CHI)

Company: Midtown Home Improvements

Location: Wood Dale, IL

Posted Jul 08, 2025

Minimum of 3 years of construction experience (required). Precise measurement, verification, and installation of vinyl fencing.

Spot Welder

Company: Thunder Metal Works

Location: Broadview, IL

Posted Jul 08, 2025

Competent in operating power tools safely and effectively in a construction environment. The ideal candidate will have experience in welding processes and the…

Culinary Director

Company: Soul & Smoke

Location: Chicago, IL

Posted Jul 08, 2025

Driver’s license is strongly preferred. This role partners with the Chef, office team, and kitchen staff to maintain high standards while driving efficiency and…

Employee Service Center Representative - Chicago

Company: MSG Entertainment Holdings, LLC

Location: Chicago, IL

Posted Jul 08, 2025

Act as the primary point of contact for employee inquiries, handling communications via phone calls, in person interactions, and ticketing system, while…

HVAC Technician

Company: Goodberlet Home Services

Location: Oakbrook Terrace, IL

Posted Jul 08, 2025

Valid driver's license with a clean driving record. Operate company vehicles safely as a van driver to transport tools and equipment to job sites.

Local Sous Chef

Company: HSG

Location: Elmhurst, IL

Posted Jul 08, 2025

Monitor food quality, presentation, and portion control to meet guest expectations. Assist with training new kitchen staff on kitchen procedures, safety…

Painter

Company: Potbelly

Location: Chicago, IL

Posted Jul 08, 2025

Travel occasionally for repairs, installations, or deliveries. Competitive pay with performance-based annual raises! FSA and HSA with Employer Contribution.

Insulation Technician-Independent Contractor

Company: Green Attic Insulation

Location: Mount Prospect, IL

Posted Jul 08, 2025

Reliable transportation and valid driver's license. Operate and maintain insulation equipment and tools. Familiarity with tools and machinery used in insulation…

Staff Accountant

Company: Windfall Group

Location: Oak Brook, IL

Posted Jul 08, 2025

Associate’s or Bachelor’s degree in Accounting, Finance, or related field. Work with property managers and construction teams to ensure invoice accuracy and…

FSI/Principal – Enterprise Data Analyst - Business Consulting

Company: Infosys

Location: Chicago, IL

Posted Jul 08, 2025

Good depth of knowledge and implementation experience in front-to-back office processes across product areas and leading products in this space.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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