Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Overnight Security Guard: Full-Time

Company: PalAmerican Security

Location: Chicago, IL

Posted Jul 08, 2025

As an Unarmed Security Guard, you will play a crucial role in maintaining the safety and security of multiple sites, ensuring a positive atmosphere for…

Sales Associate

Company: Instacart

Location: Chicago, IL

Posted Jul 07, 2025

Familiarity with tools of the trade (eg. Microsoft Office, Excel, Google Drive, Salesforce). Act as a primary point of escalation for technical issues.

Sales Representative/Merchandiser

Company: Cordialsa USA

Location: Chicago, IL

Posted Jul 07, 2025

Valid driver's license and proof of insurance. The position requires driving to grocery store customers. Ensure the effective implementation of all Marketing…

Env Support

Company: Admiral at the Lake

Location: Chicago, IL

Posted Jul 07, 2025

O Reports all equipment in need of repair or of shortages of supplies to supervisor. O Oversees supply storage room to assist in organization of items, proper…

Executive Chef

Company: Ambar Restaurant - Chicago

Location: Chicago, IL

Posted Jul 07, 2025

Strong leadership skills with a passion for training, developing, and elevating teams. Manage food and labor costs, inventory, vendor relationships, and kitchen…

Staff Software Engineer

Company: GE HEALTHCARE

Location: Chicago, IL

Posted Jul 08, 2025

5 years of experience in design and development of software architecture using established design patterns. 5 years of experience in object oriented design and…

Project Manager - Healthcare - Chicago

Company: Michael Page

Location: Chicago, IL

Posted Jul 08, 2025

Train and develop the project team. Our client is a design/build developer who specialize in K-12 and healthcare projects including but not limited to…

HVAC Service Technician

Company: Aire Serv

Location: Brookfield, IL

Posted Jul 08, 2025

Valid driver's license and clean driving record. We employ a front-line service system that, when followed, will consistently generate 5-star reviews.

Director of Annual Giving & Alumni Engagement

Company: Sigma Alpha Epsilon Foundation

Location: Evanston, IL

Posted Jul 08, 2025

This positions lead the strategy, design, execution, and analysis of annual giving campaigns and initiatives through direct mail, email, phone, social media,…

HVAC Refrigeration Service Technician

Company: Nextech

Location: Downers Grove, IL

Posted Jul 08, 2025

EPA certification and a valid driver’s license. Diagnose and repair HVAC/R systems, including electrical, mechanical, and electronic components.

HVAC Service Technician

Company: Aire Serv

Location: Berkeley, IL

Posted Jul 08, 2025

Valid driver's license and clean driving record. We employ a front-line service system that, when followed, will consistently generate 5-star reviews.

Brand Ambassador - Sales Associate

Company: Jonathon Wesley

Location: Itasca, IL

Posted Jul 08, 2025

Safe driving record, valid driver’s license, and dependable transportation with valid insurance. Minimum requirement of a high school diploma, bachelor’s degree…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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