Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Extrusion Machine Operator

Company: Accelera

Location: Franklin Park, IL

Posted May 16, 2025

Knowledge of product quality standards and measurement tools. Experience operating and troubleshooting production machinery. 401K with a 6% company match.

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full time be or bc academic

Pulmonary and Critical Care Medicine: Interventional Pulmonary Clinician-Educator

Company: Northwestern University

Location: Chicago, Illinois

Posted May 18, 2025

View Details Apply on healthecareers.com

Maintenance Associate

Company: Accelera

Location: Franklin Park, IL

Posted May 16, 2025

As an Industrial Electrician (also known as a Maintenance Electrician or Electrical Technician), you will be responsible for diagnosing, troubleshooting, and…

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Senior Associate, Oracle ERP

Company: Options Clearing Corporation

Location: Chicago, IL

Posted May 15, 2025

You will be asked to define requirements, investigate and implement configuration changes, test, deploy, and lead efforts to implement cross-functional…

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Lead Software Engineer, Back End

Company: Capital One

Location: Chicago, IL

Posted May 15, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

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mentorship health system full time

UIC Physician Assistant (Orthopaedics)

Company: University of Illinois-Chicago

Location: Chicago, Illinois

Posted May 16, 2025

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part time full time be or bc

Neurology Physicians

Company: Metro Infectious Disease Consultants

Location: Chicago, Illinois

Posted May 17, 2025

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People Intelligence and Engagement Partner

Company: Chainlink Labs

Location: Chicago, IL

Posted May 16, 2025

Tuning into the Web 3 industry and business to keep abreast with trends to reflect in own workstreams. High proficiency in operational tools (e.g., Sheets,…

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Electrician

Company: Accelera

Location: Bedford Park, IL

Posted May 16, 2025

As an Industrial Electrician (also known as a Maintenance Electrician, Plant Electrician), you will diagnose and repair malfunctioning electrical systems and…

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Armed Security Officer/Driver

Company: Kates Detective Agency

Location: Chicago, IL

Posted May 17, 2025

Remain in compliance with local, state, and federal regulations. Clean driving record/No tickets or moving Violations. Salary Range: $18.00 - $18.00 Hourly.

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Clinical Analyst

Company: JACKSON PARK HOSPITAL AND MEDICAL CENTER

Location: Chicago, IL

Posted May 16, 2025

Assist in the development and implementation of new digital tools and technologies to improve patient outcomes. Associates Degree Minimum, Bachelors preferred.

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Electrician

Company: Accelera

Location: Northlake, IL

Posted May 16, 2025

As an Electrician (also known as Electrical Technician, Industrial Electrician), you will troubleshoot programmable controllers and A/C and D/C drives, perform…

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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