Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

$40+/Hour-Off-Duty/Retired Law Enforcement Security-Chicago Metro

Company: P4 Security Solutions

Location: Chicago, IL

Posted May 13, 2025

Customer service and front desk reception. Deliver professional and courteous customer service to residents, tenants, employees, students, and guests.

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Neurologist, MS Specialist - West Suburbs Chicago

Company: Endeavor Health

Location: Naperville & Warrenville IL

Posted May 12, 2025

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Endocrinology Opportunity

Company: Northwestern Medicine Regional Medical Group

Location: Chicago Western Suburbs

Posted May 12, 2025

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UIC Orthopaedic Hand Surgeon

Company: University of Illinois-Chicago

Location: Chicago, Illinois

Posted May 11, 2025

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Full Stack Engineer - Mainapp

Company: Crypto.com

Location: Chicago, IL

Posted May 13, 2025

Development activities include full stack development, proposing architectural decisions, participating in designs, design review, code review and…

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Security Identity Analyst

Company: HUB International

Location: Chicago, IL

Posted May 12, 2025

Contribute with analysis, governance, role mining, and certification operations related to identity management. Willingness to travel up to 10% of working time.

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OBGYN Opportunties

Company: Northwestern Medicine Regional Medical Group

Location: Geneva, IL – Sycamore, IL

Posted May 12, 2025

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Executive Director for Innovation & Technology and Non-Tenured Faculty Open Rank

Company: University of Illinois Chicago College of Dentistry

Location: Chicago, Illinois

Posted May 12, 2025

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Sr. Manager Partner Marketing

Company: Ursus, Inc.

Location: Chicago, IL

Posted May 13, 2025

8+ years global partner marketing experience in the B2B tech sector driving partner marketing pipeline and supporting revenue growth.

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Senior Manager Audit

Company: LKQ Corporation

Location: Chicago, IL

Posted May 12, 2025

Develop, plan and manage the delivery of reports to the Leadership Team and the Audit Committee providing an independent assessment of the efficiency and…

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HVAC Service Technician

Company: EMCOR Services Team Mechanical, Inc.

Location: Chicago, IL

Posted May 12, 2025

Attend promptly to service calls dispatched through Service and at times direct from customer. Each employee has a responsibility for their own safety, the…

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Unarmed Security Officer

Company: Genric, Inc.

Location: Harvey, IL

Posted May 13, 2025

The Security Officer will provide mobile and foot patrol of the property; traffic direction and control; physical security inspections of plant buildings and…

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Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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