Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Plumbing and Sewer Technician

Company: Do Right Rooter Drain Specialists

Location: Bridgeview, IL

Posted May 15, 2025

Valid driver’s license and a good driving record. Collaborate with general contractors, electricians, and other construction professionals.

Chef Manager

Company: Canteen Dining Compass Group USA

Location: Wood Dale, IL

Posted May 14, 2025

Opportunities for professional growth and creative input in menu design and kitchen operations. Leverage digital tools to manage recipes, ordering systems, and…

Pastry Chef - The Ritz-Carlton, Chicago

Company: Sage Hospitality

Location: Chicago, IL

Posted May 15, 2025

Schedule and manage the maintenance/sanitation of the kitchen, equipment and related areas to ensure a healthy, safe work environment which meets/exceeds…

Archive Data Analyst

Company: Rush University Medical Center

Location: Chicago, IL

Posted May 14, 2025

The analyst will be involved in all project activities including archive intake, technical execution, operational workflow review, and validation testing to…

Project Manager - Education Construction

Company: Michael Page

Location: Chicago, IL

Posted May 15, 2025

Train and develop the project team. Our client is a design/build developer who specialize in K-12 and healthcare projects including but not limited to…

Risk Analytics Data Scientist

Company: PayPal

Location: Chicago, IL

Posted May 15, 2025

A master’s or advanced degree in a quantitative field such as statistics, mathematics, finance, or economics. We enable consumers to exchange funds more safely…

Associate Director, Brand Strategy

Company: The University of Chicago

Location: Chicago, IL

Posted May 14, 2025

Minimum requirements include a college or university degree in related field. Working alongside the Senior Director of Brand, develops and refines strategic…

Mortgage Wholesale Area / Regional Manager

Company: Lendsure Mortgage- Wholesale Non -QM

Location: Chicago, IL

Posted May 14, 2025

Your duties shall be to solicit and obtain, on a wholesale basis, residential mortgage loan submissions which conform to LendSure’s loan programs, underwriting…

Project Manager

Company: Michael Page

Location: Chicago, IL

Posted May 14, 2025

Bachelors degree in Construction Management or a related field is preferred. Train and develop the Project team and schedule project resources.

Registered Nurse All Shifts

Company: Alden Lincoln Park Rehabilitation and Health Care Center

Location: Chicago, IL

Posted May 15, 2025

Must possess a current, unencumbered license to practice as a RN in the State of Illinois and/or Wisconsin. Plan, develop, organize, implement, evaluate, and…

Security Officer - Full Time - 3rd Shift

Company: Loyola University Health System

Location: Melrose Park, IL

Posted May 14, 2025

General - Valid Illinois driver's license. Specify Degree(s): Criminal Justice, Law Enforcement, Security Admin, Fire Services or related field.

Part Time Sales Associate - BOSS Store, Chicago

Company: Hugo Boss

Location: Chicago, IL

Posted May 15, 2025

Utilize effective communication skills in delivering exceptional service to customers, driving business with the merchant group and general problem solving.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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