Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Ambulatory RN 2 - Allergy/Immunology Clinic

Company: Rush University Medical Center

Location: Chicago, IL

Posted May 08, 2025

Current license and credentials by the state they are assigned. 6.Utilizes evidence-based ambulatory care nursing interventions during clinical visits,…

EXPERIENCED LATHE MACHINIST (MAZAK) / Doświadczony Tokarz CNC (Mazak)

Company: Eclipse Precision Machining LLC

Location: Elk Grove Village, IL

Posted May 08, 2025

Read and interpret blueprints, engineering drawings, and work orders. The ideal candidate will be responsible for setting up machines and producing high-…

Middle School Mathematics Teacher

Company: ReGeneration Schools

Location: Chicago, IL

Posted May 07, 2025

*Valid PEL or Substitute license preferred (application in process accepted)*. Reflect critically on teaching practice and implement improvement strategies as…

Diverse Learner Teachers

Company: ReGeneration Schools

Location: Chicago, IL

Posted May 07, 2025

Reflect critically on teaching practice and implement improvement strategies as needed. By implementing this plan, staff will help the students develop their…

CNC Operator

Company: Billco Corporation

Location: Addison, IL

Posted May 08, 2025

Strong understanding of blueprint reading and technical drawings. 2-3 years experience using measuring tools such as micrometers and calipers for quality…

Receptionists Concierge and Customer Service

Company: Loyola University Health System

Location: Maywood, IL

Posted May 11, 2025

This role involves answering inquiries, directing or escorting individuals throughout the hospital, and assisting with physical needs such as wheelchair support…

Sr. Partner Marketing Manager

Company: Ursus, Inc.

Location: Chicago, IL

Posted May 09, 2025

Support field events, sponsorships, and customer programs where partner engagement is strategic. Your contributions will play a key role in driving the success…

Laser Set-up & Operator

Company: Chicago Metal Fabricators

Location: Elk Grove Village, IL

Posted May 09, 2025

Must be able to inspect laser-cut parts using basic shop math and standard precision measuring tools (calipers, micrometers, height gauges, etc.).

Experienced Commercial Painter

Company: Southwest Coating Services

Location: Bridgeview, IL

Posted May 06, 2025

Reliable vehicle, valid driver's license and proof of insurance. 401K matching after 6 months of employment. Wallcovering installation a plus, but not required.

Client Services and Showroom Representative

Company: Closet Factory Chicago

Location: Elk Grove Village, IL

Posted May 07, 2025

*Team Collaboration:* Collaborate closely with sales, design, and installation teams to ensure a smooth and positive client experience from start to finish.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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