Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Security Analyst

Company: WiseTech Global

Location: Chicago, IL

Posted Mar 13, 2025

Able to communicate effectively in verbal and written format with technical and non-technical audiences. Relevant certification such as CISSP, CCNA, CompTIA…

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staffing agency travel life insurance

Travel Nurse RN - Oncology - $2,720 per week

Company: Protouch Staffing

Location: Chicago, Illinois

Posted Mar 09, 2025

View Details Apply on healthecareers.com

Registered Nurse -Pediatrics OVERNIGHT 8PM to 6AM $38/HR (IN HOME HEALTH)

Company: BrightStar Care of Orland Park/Will County

Location: Alsip, IL

Posted Mar 13, 2025

Unencumbered license as a RN in the state of Illinois. Perform patient assessments and monitor vital signs, administering medications and treatments as…

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Clinical Pharmacy Speclst NEx - Outpatient Oncology Infusion

Company: Rush University Medical Center

Location: Chicago, IL

Posted Mar 06, 2025

May be exposed to certain hazardous materials, including but not limited to blood-borne pathogens, chemotherapeutic agents, cleaning and sanitizing agents.

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Registered Nurse

Company: Alden Lincoln Park Rehabilitation and Health Care Center

Location: Chicago, IL

Posted Mar 06, 2025

Must possess a current, unencumbered license to practice as an RN in the State of Illinois and/or Wisconsin. Plan, develop, organize, implement, evaluate, and…

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Experienced Sous Chef (Full Time, Daytime) for a Commissary Kitchen in Chicago

Company: ChefsUnity

Location: Chicago, IL

Posted Mar 06, 2025

Previous experience in kitchen environments producing high volumes of food (restaurants, catering) is a must. Seeking experienced cook at an Chicago commissary…

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Physical Education/Health Teacher SY 25-26

Company: ACE Amandla Charter High School

Location: Chicago, IL

Posted Mar 13, 2025

Acquire professional knowledge and learn of current developments in the educational field by seeking out and attending seminars, workshops or professional…

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hospital residency full time

OBGYN - Chicago

Company: SourceMD

Location: Chicago, Illinois

Posted Mar 09, 2025

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full time

Chair of the Division of Dermatology (John H. Stroger, Jr. Hospital of Cook County)

Company: Cook County Health

Location: Chicago, Illinois

Posted Mar 10, 2025

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Director, Digital Marketing & Communications

Company: DePaul University

Location: Chicago, IL

Posted Mar 05, 2025

A. Develop and implement comprehensive email, social media and video strategies to increase engagement and giving with alumni, donors, and other stakeholders.

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Customer AI engineer

Company: WRITER

Location: Chicago, IL

Posted Mar 10, 2025

Prompt chain design: Collaborate with the team to design, develop, and evaluate prompt chains for specific content creation tasks.

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Construction Labor - Railroad

Company: GeoStabilization International

Location: Chicago, IL

Posted Mar 06, 2025

More years of experience and technical expertise with the tools and technologies in drilling. Your role will encompass a blend of outdoor physical labor,…

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Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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