Strong Customer Service Skills Jobs in Chicago, IL

Positions 81,525 Updated daily

Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

CDL-A Dedicated Truck Driver

Company: Marten Transport

Location: Chicago, IL

Posted Aug 19, 2025

Must have a minimum of 6 months recent qualified CDL-A driving experience to apply. Hazmat and tanker endorsement (or scheduled to obtain within 30 day window).

Overnight Unarmed Hotel Security Officer (PT) Site #34

Company: Stark Security Inc

Location: Chicago, IL

Posted Aug 19, 2025

Ensure that guests sign in upon arrival and exit. Make guests aware of rules that must be adhered to. Occasional - reaching, stooping, climbing, balancing,…

CDL-A Dedicated Truck Driver

Company: Marten Transport

Location: Stickney, IL

Posted Aug 19, 2025

Must have a minimum of 6 months recent qualified CDL-A driving experience to apply. Hazmat and tanker endorsement (or scheduled to obtain within 30 day window).

Continuous Improvement Engineer

Company: The Marmon Group LLC

Location: Chicago, IL

Posted Aug 19, 2025

You will act as a technical leader and project driver across multiple business units, leveraging your CI expertise to identify improvement opportunities,…

CDL-A Truck Driver - Regional OTR - Home Weekly

Company: G&D Integrated

Location: Chicago, IL

Posted Aug 19, 2025

Company drivers earn up to $105,000 per year. G&D Integrated is now hiring Class A CDL Truck Drivers in the Joliet, IL area for *Regional OTR routes* that get…

Principal, Innovation & Automation

Company: Options Clearing Corporation

Location: Chicago, IL

Posted Aug 19, 2025

Define and implement infrastructure design standards, reference architectures, and roadmaps that align with enterprise strategies. Master’s degree is a plus.

Mid-Market Solutions Engineer

Company: Flock Safety

Location: Chicago, IL

Posted Aug 19, 2025

Engineers may find themselves in coding interviews or architecture discussions, sales roles may present mock discovery calls, and leadership roles may craft 90…

CDL-A Dedicated Truck Driver

Company: Marten Transport

Location: Berwyn, IL

Posted Aug 19, 2025

Must have a minimum of 6 months recent qualified CDL-A driving experience to apply. Hazmat and tanker endorsement (or scheduled to obtain within 30 day window).

Retail Media Strategy Lead

Company: Kimberly-Clark

Location: Chicago, IL

Posted Aug 19, 2025

Responsible for paid search (and associated optimizations) across retailers by brand, leveraging analytic tools to maximize Retail Search performance across…

Solutions Architect, ENT US Travel & Hospitality

Company: Amazon Web Services, Inc.

Location: Chicago, IL

Posted Aug 19, 2025

As a part of the role, you will provide exceptional technical design guidance and thought leadership. 2+ years of design, implementation, or consulting in…

RN Case Manager -Hospice

Company: Hospice Acquisition Company, LLC

Location: Oakbrook Terrace, IL

Posted Aug 19, 2025

Must maintain a valid driver’s license and good driving record. Current unencumbered registered nurse in the state of practice or in accordance with the Board…

Roofing Project Coordinator

Company: Barry Roofing, Inc.

Location: Alsip, IL

Posted Aug 19, 2025

Serve as point of contact for property managers, contractors, city officials, and internal teams. Maintain and manage accurate records and data entry including…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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