Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

CDL-A Dedicated Truck Driver

Company: Marten Transport

Location: Chicago, IL

Posted Aug 19, 2025

Must have a minimum of 6 months recent qualified CDL-A driving experience to apply. Hazmat and tanker endorsement (or scheduled to obtain within 30 day window).

Overnight Unarmed Hotel Security Officer (PT) Site #34

Company: Stark Security Inc

Location: Chicago, IL

Posted Aug 19, 2025

Ensure that guests sign in upon arrival and exit. Make guests aware of rules that must be adhered to. Occasional - reaching, stooping, climbing, balancing,…

CDL-A Dedicated Truck Driver

Company: Marten Transport

Location: Stickney, IL

Posted Aug 19, 2025

Must have a minimum of 6 months recent qualified CDL-A driving experience to apply. Hazmat and tanker endorsement (or scheduled to obtain within 30 day window).

Continuous Improvement Engineer

Company: The Marmon Group LLC

Location: Chicago, IL

Posted Aug 19, 2025

You will act as a technical leader and project driver across multiple business units, leveraging your CI expertise to identify improvement opportunities,…

CDL-A Truck Driver - Regional OTR - Home Weekly

Company: G&D Integrated

Location: Chicago, IL

Posted Aug 19, 2025

Company drivers earn up to $105,000 per year. G&D Integrated is now hiring Class A CDL Truck Drivers in the Joliet, IL area for *Regional OTR routes* that get…

Principal, Innovation & Automation

Company: Options Clearing Corporation

Location: Chicago, IL

Posted Aug 19, 2025

Define and implement infrastructure design standards, reference architectures, and roadmaps that align with enterprise strategies. Master’s degree is a plus.

Mid-Market Solutions Engineer

Company: Flock Safety

Location: Chicago, IL

Posted Aug 19, 2025

Engineers may find themselves in coding interviews or architecture discussions, sales roles may present mock discovery calls, and leadership roles may craft 90…

CDL-A Dedicated Truck Driver

Company: Marten Transport

Location: Berwyn, IL

Posted Aug 19, 2025

Must have a minimum of 6 months recent qualified CDL-A driving experience to apply. Hazmat and tanker endorsement (or scheduled to obtain within 30 day window).

Retail Media Strategy Lead

Company: Kimberly-Clark

Location: Chicago, IL

Posted Aug 19, 2025

Responsible for paid search (and associated optimizations) across retailers by brand, leveraging analytic tools to maximize Retail Search performance across…

Solutions Architect, ENT US Travel & Hospitality

Company: Amazon Web Services, Inc.

Location: Chicago, IL

Posted Aug 19, 2025

As a part of the role, you will provide exceptional technical design guidance and thought leadership. 2+ years of design, implementation, or consulting in…

Roofing Project Coordinator

Company: Barry Roofing, Inc.

Location: Alsip, IL

Posted Aug 19, 2025

Serve as point of contact for property managers, contractors, city officials, and internal teams. Maintain and manage accurate records and data entry including…

RN Case Manager -Hospice

Company: Hospice Acquisition Company, LLC

Location: Oakbrook Terrace, IL

Posted Aug 19, 2025

Must maintain a valid driver’s license and good driving record. Current unencumbered registered nurse in the state of practice or in accordance with the Board…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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